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Steigenberger Hotel Metropolitan – reviews, photos

5.0 of 5
Poststrasse 6, 60329 Frankfurt, Hesse, Germany
Hotel amenities
Steigenberger Hotel Metropolitan
Ranked #25 of 260 hotels in Frankfurt
4.0 of 5 stars 114 Reviews
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114 reviews from our community

    Trip type
Traveller rating
    48
    43
    18
    4
    1
Date Rating
Bonn, Germany
Senior Contributor
24 reviews 24 reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
“Better Options In This Price Range”
3 of 5 stars Reviewed 16 January 2012

The only plus of this hotel is its location next to the train station.
Other than that yes its clean and the bed is comfortable, but it's way overpriced.
In the same price range you can certainly find better options.
Personally I had to stay there due to lack of availability on my usual Frankfurt options.
Make sure if you have to stay to opt out of the breakfast as it is also very expensive for what it offers.

Room Tip: Can't really give you any advise on which room to choose as I only stayed for 2 nights and don...
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  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Swindon
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“An OK hotel”
3 of 5 stars Reviewed 28 December 2011

In spite of the grand name and fancy facade, this hotel is really nothing special! Be aware that the breakfast is way over-priced but included in most rates and definitely not worth what you're charged for it!

  • Stayed November 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Close to the train station”
3 of 5 stars Reviewed 26 December 2011

A good hotel. Room was clean. Breakfast was also quite good. Best thing about this hotel though is it's close proximity to the train station. Only one negative is that they made us pay for another full nights accommodation to check in at 7am in the morning - quite steep I think.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Helsinki
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Good standard but not a five star hotel”
4 of 5 stars Reviewed 14 December 2011

I´ve stayed in this hotel many times. I would sum it up as better than average but no means a five star hotel. I would however recommend this place, taking in regard some of the points below:

Cons:
- Depending on your room, it can be noisy (you can hear the bathroom and other noises from your neighbors).
- I know it´s a minor thing but It does not have a water kettle in the rooms (isn´t this one of the measured criteria for hotel classifications).
- There is free wifi in the rooms but it always keeps on cutting itself on and off
- Being right next to the main train station can be a good or a bad thing. In the evening I would try to avoid (got pickpocketed).
- The financial city center actually some distance away from this hotel, it is walkable distance, just about.

Pros:
- Clean rooms, no complaints
- There is a small gym, however this could benefit from having a second treadmill and some basic upgrades to be able to do more exercises than with the current setup.
- There is a good sauna section in the hotel, free to use
- Service is always very friendly, no complaints here
- The breakfast selection is not that extensive but the things available are better than average (good coffee, real fruit juices, good selection of teas, etc.)

You might also want to look into Adina Neue Oper, where you get a very nice and big room with own kitchen(!) and better gym. But the internet costs there by the use and the breakfast is not as good.

  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Abu Dhabi, United Arab Emirates
Top Contributor
77 reviews 77 reviews
Reviews in 48 cities Reviews in 48 cities
67 helpful votes 67 helpful votes
“Convenient for the train station”
3 of 5 stars Reviewed 8 November 2011
1
person found this review helpful

Stopped one night during a layover in Frankfurt. Chose the Steigenburger as it is close to the main railway station so very easy to reach from the airport. When you exit the station, don't cross the street but turn right and follow the outside of the station. The Steigenburger is on a side street. There's a large blue sign for "Metropolitan Hotel" (some of the letters were not lit up). 2 minute walk if you know where you're going.

Check-in was quick and efficient. There are quite a few steps from the street to the lobby and then from the elevators to our room on the 1st floor. Not great if you have a lot of bags but I suppose that's the price for it being a historic building.

The room was modern and fine. No coffee facilities but a small fridge. The bathroom only had a shower, no tub.

The hotel's bar and restaurant were very quiet so we went in search of somewhere nearby to eat/drink. Had been warned the the surrounding area is a red light district but the streets immediately around the hotel and station seemed fine. There is a wide range of quick and cheap places to eat in the station concourse, including some sit in restaurants, including all the usual chain places.

We found a friendly Irish pub, O'Reilys, just opposite the main entrance to the station.

Breakfast was included in our room rate but we were pressed for time so had to skip it. It looked like a fairly basic buffet of cold cuts, cheese and breads. Nothing very exciting. Plenty of places to grab coffee in the station concourse.

If we'd had more time we would have taken the tram from outside the station into the city. Would stay again if just looking for somewhere for a night but if stopping longer it would be better to make the effort to get to somewhere in the city itself.

  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Steigenberger Hotel Metropolitan

  • Steigenberger Hotel Frankfurt
Address: Poststrasse 6, 60329 Frankfurt, Hesse, Germany
Price range (per night):* INR8,471 - 21,177

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