We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Back to Steigenberger Hotel Frankfurt-City

Steigenberger Hotel Frankfurt-City – reviews, photos

4.0 of 5
Lange Strasse 5-9, 60311 Frankfurt, Hesse, Germany
Hotel amenities
Steigenberger Hotel Frankfurt-City
Ranked #100 of 260 hotels in Frankfurt
3.5 of 5 stars 100 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

100 reviews from our community

    Trip type
Traveller rating
    25
    34
    24
    13
    4
Date Rating
Aalborg
Senior Contributor
24 reviews 24 reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
“Hotel with excellent service”
4 of 5 stars Reviewed 3 February 2012

I stayed at this hotel for one night. I arrived 19:00 and had to leave immidetaly for a dinner in town. I noticed that a bulp in the main lamp was broken (not lighting) and I reported that on my way out for dinner. The lady at the reception told me that nobody could fix today, but the could swap my room instantly. I did not bother for a swap, but I find as a frequent travveler it VERY NICE that this suggestion came without any hesitation.
Opted for a superior room which is a basic room with free minibar - OK for the extra price !
Breakfast very good !
Will be back !

Room Tip: Upgrade to superior room
See more room tips
  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask munnifar about Steigenberger Hotel Frankfurt-City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knottingley, United Kingdom
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
“Great Place Great Location”
5 of 5 stars Reviewed 12 January 2012

Great hotel, rooms very nice. The bar was really nice and the bar staff were very helpful as were all staff. The breakfast choice was immense and was very good quality. Beds very comfy. Great location for trains etc. short taxi jorney to the centre. Would definately stay again.

  • Stayed March 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Lauren K for Frankfurt
Ask Lauren K about Steigenberger Hotel Frankfurt-City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Great Breakfast!”
4 of 5 stars Reviewed 26 December 2011

I stayed at the hotel for a weekend in the beginning of December with a friend of mine.
The breakfast buffet was very good! They had a huge selection of different foods; youghurts, breads, fruits, cheeses, salads, hot food etc. And as compliments you could order cappucions and lattes as well.
The room was good and clean, not the most modern interior but still nice! The staff was very friendly and helpful.
The hotel is about 10-15min walking from the main street, Zeil. There is a subway station within walking distance as well.

  • Stayed December 2011, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Sibylla123 about Steigenberger Hotel Frankfurt-City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
england
Senior Contributor
39 reviews 39 reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
“a little expensive, but lovely”
4 of 5 stars Reviewed 16 December 2011

We stayed at this hotel for one night after initially booking Hotel Central- dont go there!- and this was WONDERFUL by comparison, but then we did pay almost 3 times as much for it. At first we walked in and were quoted about 40 euros MORE than the website price/via booking online, so do book before you go ~(even if its just the morning of that night like we did)

We stayed in room 226 which was beautifuly modern and decorated nicely, the TV was very outdated considering its stylistic features such as the glass shower in the middle of the room- a very nice and prominant feature which made the room.

It has all expected features such as wifi (unlimited free use- or equvalent to 10hours/your night stay) mini bar, safe, products to use etc. It was a shame that the minibar was so expensive and water in your room wasnt free either, so you did feel a little bit annoyed that youd paid a lot and no kettle in room or even a free bottle of water.

The bed was wonderfully comfortable with huge duvet x 2 for double bed and nice comfy pillows. The bathroom was modern tiled, and the sink also a round stylistic feature.

We felt in luxury which was nice, and breakfast included finished at 10 which also involved a variety of cooked breakfasts (eggs to perfection) cereals and juices.

The staff were friendly and helpful, and parking was right outside behind the hotel easily acccessible and can leave your car there for a small charge all day/night.

Location very good only 15/20mins walk to shops/main centre and christmas markets, with a 24hour reception so can come and go.

The safe is free of charge too.

Room Tip: If not a couple- perhaps let reception know so they dont give you a room with a glass shower in cent...
See more room tips
  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by fluffycloud9 for Frankfurt
Ask fluffycloud9 about Steigenberger Hotel Frankfurt-City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuwait City, Kuwait
Contributor
17 reviews 17 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“A wonderful surprise!!”
5 of 5 stars Reviewed 10 November 2011

I wasn't expecting what I found when we arrived to the Hotel. Reception was nice, staff very helpful. Informative. Big lift, two of them and wide stairs. A small gym on the basement with few machines but all of them in good condition. Room was big and bathroom more than confortable. Beds are kind of soft and can be a problem for some of us with back problems. It is not close to a subway station but a tram pass by just in front the hotel. Walking along the river is a great experience and takes you very quickly to the Romer where subways, banks, and entertainement are. Hop on-off buses at the Romer.In front the hotel there are always taxis and they are not expensive. The breakfast is wonderful, wide selection of teas, coffee, breads (all soft and warm or freshly baked croisants) chesses and cold meat among other options. Haven't seen a breakfast this good for this price ever. It's a good choice for a short or medium stay.

Room Tip: Rooms with city view are really quiet.
See more room tips
  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Lourdes C for Frankfurt
Ask Lourdes C about Steigenberger Hotel Frankfurt-City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Steigenberger Hotel Frankfurt-City also viewed

Steigenberger Hotel Metropolitan
4 of 5 stars 114 Reviews
Frankfurt, Hesse
Show Prices ABS:HotelCheckRates-d280221?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hotel Hessischer Hof
4.5 of 5 stars 239 Reviews
Frankfurt, Hesse
Show Prices ABS:HotelCheckRates-d199319?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Steigenberger Frankfurter Hof
4 of 5 stars 226 Reviews
Frankfurt, Hesse
Show Prices ABS:HotelCheckRates-d202275?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 260 hotels in Frankfurt, ranked by popularity »

Been to Steigenberger Hotel Frankfurt-City? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Steigenberger Hotel Frankfurt-City

  • Steigenberger Hotel Frankfurt
Address: Lange Strasse 5-9, 60311 Frankfurt, Hesse, Germany
Price range (per night):* INR3,455 - 16,663

Owners: What's your side of the story?

If you own or manage Steigenberger Hotel Frankfurt-City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Steigenberger Hotel Frankfurt-City
Show the lowest price for this hotel (from our partners)
Show Prices