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Hotel Muenchner Hof – reviews, photos

3.0 of 5
Muenchener Strasse 46, 60329 Frankfurt, Hesse, Germany
Hotel amenities
Hotel Muenchner Hof
Ranked #149 of 260 hotels in Frankfurt
3.5 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    4
    11
    12
    6
    3
Date Rating
Gothenburg, Sweden
1 review
1 helpful vote 1 helpful vote
“Horrible Customer Service”
1 of 5 stars Reviewed 20 November 2011
1
person found this review helpful

My wife accidentally booked a reservation at this hotel as oppose to the hotel in Regensburg with the IDENTICAL name. After we phoned them, more than a week in advance, we would told to email their info department and that they would be help us out as it has happened on more than one occasion. The email we got back stated:

Dear Madam,

Thank you for your email. We regret to inform you that the reservation is not cancellable because the reserved period is a high season period and has special conditions which are not able to be changed or amended.

Kind regards

Wow great customer service! We are not even going to be in Frankfurt and have no way of getting there without shelling out more money. So with more than an week notice given they have refused to give us back our 180 Euros!
This is a horrible way to run a company.

Room Tip: go to another hotel
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  • Stayed November 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask chantal s about Hotel Muenchner Hof
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Ampang, Kuala Lumpur
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Marvellous Place To Stay”
5 of 5 stars Reviewed 18 April 2011

The very good hotel for low budget traveller. Nice, Clean and good services. Walking distance to Frankfurt am autobahn very near.

  • Stayed September 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Azlan_7511 about Hotel Muenchner Hof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Senior Contributor
24 reviews 24 reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
“Terrific Frankfurt Budget Option”
4 of 5 stars Reviewed 16 December 2010
2
people found this review helpful

Booked this thinking I had stayed here before; turned out I had gotten the hotel confused with a nearby one that also has "Hof" as part of its name. Never mind, I arrived before 10AM, fully expecting to leave my bags and return for a later check-in. Not at all. The very accommodating gentleman at the front desk gave me my key right away, and I also got the day's newspaper. The room? Once I got over the somewhat unusual layout--one small shower room and another room with toilet and sink--it was fine. Clean, the heat worked well, the bed was very comfortable. I also enjoyed the colorful original paintings, which added an irreverent touch to the budget digs. Breakfast the next morning was another pleasant surprise: the breakfast room, with fresh flowers on every table, was unexpectedly cheerful, as was the waitress, in spite of the early hour
The food was nicely presented and of good quality. Much appreciated the strong coffee as well.

Would thoroughly recommend this property to anyone in need of reasonable, central Frankfurt accommodations. A block or so from the main train station, with a tram stop across the street, the location is terrific. The rate I got from Hotels.com was equally terrific, by the way.

  • Stayed December 2010, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Favolo about Hotel Muenchner Hof
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Munich
1 review
“bad”
1 of 5 stars Reviewed 1 July 2009

unfriendly aggressive russian staff. stay away from this place. there are lots of civilzed hotels in this area.

  • Stayed April 2009, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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3 helpful votes 3 helpful votes
“Clean, nice, reasonably price by Responsible owners”
4 of 5 stars Reviewed 10 September 2008

I was lucky to have found this hotel, as I arrived at Frankfurt with no lodging plans lined up. As i walked out the Frankfurt Hauptbahnhof I first bumped into Frankfurt Hostel; the mainenance there looked pretty horrific (and for my taste, loud, chaotic looking and crowded), and the single room's price there is higher than what i paid later at Muenchner Hof. There were many hotels in the vicinity of the train station, so i just searched on foot. Where Muenchner Hof is located is not a particularly graceful, inviting neighborhood, but that's what made its neat, professional front and lobby made it stand out to me from the the neighborhood.
I asked for a non-smoking single room, and received a twin to be used as a single. The furnishings in the room are modern, clean and new-looking; the shower and bathroom are separate, and both are kept very, very nice and clean. The TV works fine, there is a fan and a mini-fridge in the room if you want to store leftover food;
the only thing that baffled me for a minute, was the main power switch in the room (that was unlabeled and looked exactly the same as the light switch.). If you shut that down, there was no way to turn on the lights in the room (operated by another swtitch). This made me for a second think that the light switch, fan, fridge don't work; but you just have to figure out which is the main power switch and make sure it's turned on when you walk into the room.
Overall my experience made me feel that this hotel is run by very responsible owners; I was very thankful that I found this wonderfully neat and affordable hotel at the last minute. Three minutes' walk from the main station. 40-50 euros/night for single room.

  • Stayed August 2008
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hotel Muenchner Hof

  • Muenchner Hof Hotel
Address: Muenchener Strasse 46, 60329 Frankfurt, Hesse, Germany
Price range (per night):* INR2,898 - 8,917

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