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Hotel Cristall – reviews, photos

3.0 of 5
Ottostrasse 3, 60329 Frankfurt, Hesse, Germany
Hotel amenities
Hotel Cristall
Ranked #124 of 260 hotels in Frankfurt
3.5 of 5 stars 28 Reviews
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28 reviews from our community

    Trip type
Traveller rating
    5
    13
    6
    2
    2
Date Rating
Ski Municipality, Norway
Top Contributor
60 reviews 60 reviews
Reviews in 37 cities Reviews in 37 cities
183 helpful votes 183 helpful votes
“Top value and nice service”
4 of 5 stars Reviewed 27 December 2010

Third time we spent a weekend at the Cristall. Location and value is hard to beat. The rooms are small, but the beds are good and the bath room is fine. Cleaning is excellent. Some traffic noise must be expected, but not so much that it bothered us. Only two problems: The lobby area is practically non-existent, and with the small rooms, this is not a hotel where you would want to spend some time lounging around with a drink. But there are a couple of more luxurious hotels right by with the amenities for this. The other problem: The breakfast room is not very large, and with a full hotel, and everybody sleeping late in the weekend and having a leasurely breakfast, it was hard to accomodate everybody with a table. Breakfast is very good, though, with a rich selection of cold cuts.

  • Stayed November 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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St Petersburg
Top Contributor
159 reviews 159 reviews
Reviews in 26 cities Reviews in 26 cities
206 helpful votes 206 helpful votes
“Unbeatable location but earplugs essential”
4 of 5 stars Reviewed 18 June 2010

The hotel is an excellent location if you are travelling on budget - 3 minutes walk from the central railway station. The reverse side of this, however, is that it is terribly noisy outside throughout the night, and if you want to get to sleep, make sure you bring some earplugs. I did, and had almost no problem.

My single room was quite small but it had a comfortable bed, a desk and a wardrobe - and what else should you expect from a budget hotel?

The staff are friendly and helpful without going out of their way to please you. On the whole, I found the service quite adequate.

The hotel seems to be extremely popular with residents of other German towns who come to visit Frankfurt at the weekends, so there was hardly enough room for everyone in the small breakfast room on Saturday and Sunday. Breakfast was good but nothing outstanding.

I would recommend this hotel to anyone travelling on a budget, especially if you want to be close to the railway service.

  • Stayed September 2009, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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San Diego
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great value - excellent location”
4 of 5 stars Reviewed 3 June 2010

We were very satisfied with the Hotel Cristall. Our double room was clean and quiet and the proximity to the train station a huge plus! The staff was friendly and helpful and the breakfast buffet was excellent! We'll definitely be staying there again.

  • Stayed June 2008, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Amsterdam
1 review
“Excellent ration Prcie/quality”
4 of 5 stars Reviewed 20 August 2009

Excellent service,with small details which are quite rejoicing: you get a free bottle of water upon arrival, and some chocolate on your bed (for a three star hotel, I was quite impressed). The room was a little bit small but very modern and extermely clean . The breakfast was better than expected, and there is even a "bio corner"where you can get bio -orange juice, cereals etc.I would definitely come back again and would recommend it to anyone travelling to Frankfurt.

  • Stayed August 2009, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chieti, Italy
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
“Didn't match my expectation”
2 of 5 stars Reviewed 3 November 2008

The hotel is located next to the rail station. My first impact was not so good because my expectation was too high. In fact the review that the other travellers issued on trip advisor and hrs.com was very good. My opinion is that the room, located in the street side, are too noisy (on Friday night I was not able to sleep by 4 a.m. because of the screaming on the street). In addiction, the room lightness is too low (during the night). The room are clean but the furniture are old.
The breakfast is not rich. Let me tell that the price is low (I paid 55 €/night included the breakfast) and probably You can’t expect a so high quality for so low price, anyway is not correct to agree the good report that I had seen before the booking. If it is allowed I can tell that the closed President hotel, were I stayed, it’s a better choose.

  • Liked — prezzo-price
  • Disliked — the descriptione that I had found didn't match the real situation
  • Stayed November 2008, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Additional Information about Hotel Cristall

  • Cristall Hotel Frankfurt
Address: Ottostrasse 3, 60329 Frankfurt, Hesse, Germany
Price range (per night):* INR3,065 - 17,555

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