Where to start! I went with my sister for a weekend break to Frankfurt. Firstly, when booking the room on booking.com the entire amount was taken out of my account which I did not like!!! When we arrived the guy behind the Front Desk didn't have our booking at all which was irritating. The rooms were creepy, the Hotel was creepy, I felt like I was in a horror film, my sister agreed. There was a step up to the Bathroom which nearly killed us a few times as we nearly went flying on the tiles!!! The rooms were so hot at night as there was no a/c so I kept on waking up. The Staff at Breakfast were lovely, the guy behind the Reception Desk looked like he wanted to be anywhere else but there. The price for the room was extortionate, I looked at the reviews on this site and thought we would be staying in a luxurious Hotel. The only plus is it's location was good and the breakfast was really good in the morning. I would suggest that this Hotel seriously updates everything about itself and put the Staff that were on the Breakfast Rota on Friday and Saturday morning just gone at the Front Desk, they were lovely and friendly and get rid of that weirdo you have at the Front Desk. I would not recommend this Hotel to anyone.
- Frankfurt Monopol Hotel
