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Hotel Excelsior – reviews, photos

3.0 of 5
Mannheimerstrasse 7 - 9, 60329 Frankfurt, Hesse, Germany
Hotel amenities
Hotel Excelsior
Ranked #44 of 260 hotels in Frankfurt
4.0 of 5 stars 467 Reviews
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467 reviews from our community

What travellers say about this hotel
  • Train station(19)
  • Free mini bar(6)
  • Friendly and helpful(5)
  • Buffet breakfast(5)
  • Business center(4)
  • Very good(4)
  • Tea coffee(4)
  • Old town(4)
  • Phone calls(3)
  • Best value(3)
Traveller rating
    114
    235
    85
    24
    9
Only show reviews for Family (59) | Couples (110) | Business (79)
Date Rating
Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Excellent Location”
4 of 5 stars Reviewed 15 February 2012
2
people found this review helpful

I only stayed here for a night on two separte occasions but i would gladly stay here again. It is located approximately 30 seconds from the Hauptbahnhof, right across the road. The bus station is out the front. Buffet breakfast is great for europe, with smoked salmon, cakes, different types of coffee and much more however there are too many staff hovering the breakfast room because i popped up to get a banana and when i came back, not only had my plate full of food, and cup full of coffee been removed, but the table had been completely reset with someone else sitting at my table already.The room is a little old however the free minibar more than makes up for that. Also, from morning till about 7pm, there are free cakes and coffee and tea at reception. Walking to Romer square is about 10 mins so thats pretty good too. Check in is swift and efficient.

Room Tip: Ask for one with a balcony
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  • Stayed January 2012, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask angela199284 about Hotel Excelsior
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Kuala Lumpur, Malaysia
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“First time ever - free mini bar.”
4 of 5 stars Reviewed 14 February 2012
1
person found this review helpful

I was surprised to find that the all the items in the room mini bar are free. The drinks, the snacks, the chips are replenished the next day for guests to consume. This was the first time ever that I checked into a hotel that the items in the mini bar are free. Free wi-fi in the room too.

The hotel location is excellent, just across the street from the Frankfurt Main Station.

We stayed 2 nights and it was convenient for us to check the train schedule. We took the trains to several places during the day and back to the hotel in the evening. Even though it was freezing cold, the short walk back to the hotel was indeed a blessing.

My rail tour and accommodation were arranged by TOEUROPE.

I was there in February, 2011.

  • Stayed March 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, BC
Top Contributor
152 reviews 152 reviews
Reviews in 89 cities Reviews in 89 cities
229 helpful votes 229 helpful votes
“Good stoppover hotel”
3 of 5 stars Reviewed 11 January 2012
2
people found this review helpful

Located directly across from the Frankfurt Hauptbahnhof. Check-in was fast, and you must pay for your room at check-in. Check-in area can get very busy, and there are only two small elevators for use. There are stairs that my get you to your room faster, especially when there is a large tour group check-in and trying to use the elevator. My room was a single, small single bed, one pillow. Very old TV set, not maney channels. Small desk and chair, free wifie and mini bar, with water, been, juice. Very small bath with shower. Hotel is very old Hotel with no air conditioning, hotel has been around for years and years. It is in acceptable condition, but would only use it for an overnight. Free buffet breakfast is also included. Breakast is good enough to start the day with. All in all, it's an ok place to stay

Room Tip: Ask for a room away from the front of the building
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  • Stayed January 2012, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prince George, BC, CANADA
Top Contributor
71 reviews 71 reviews
Reviews in 25 cities Reviews in 25 cities
37 helpful votes 37 helpful votes
“Great location”
3 of 5 stars Reviewed 10 January 2012
1
person found this review helpful

perfect location, right across from the train station, ask for room on the other side though so it's a little quieter, they didn't have AC so could be hot in the summer and it's noisy if you have your window open, the hotel is nothing fancy, our room carpet wasnt the cleanest, the breakfast was good, short walk to the river, little longer walk to Romer Square if you dont mind walking. There is a fantastic selection of food at the train station, we ate there almost everyday. We got a great rate on hotel.com of only $67.00 CAD per night

Room Tip: ask for a room on the quiet side of the building, ask for a newer renovated room and ask if any of t...
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  • Stayed June 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask missingthebuffet about Hotel Excelsior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cork
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Pleasant”
3 of 5 stars Reviewed 5 January 2012
2
people found this review helpful

Nice hotel, great location for getting around the city, can walk or get tram or tube, breakfast very good, room was basic but clean, reception staff adequate. Mini Bar good but not restocked as promised and had to request this to be done on at least two occasions. However, if you're looking for a decent clean hotel which is central than this is pretty good!

  • Stayed October 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Hotel Excelsior

  • Excelsior Hotel Frankfurt
Address: Mannheimerstrasse 7 - 9, 60329 Frankfurt, Hesse, Germany
Price range (per night):* INR3,790 - 17,109

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