I am currently almost a week into a three week stay at Le Meridien Parkhotel Frankfurt. For a stay of a couple of days, this hotel is great, but when staying this long, I have noticed a fs (ew drawbacks. In short - the good is location, staff, room quality; the bad is room size, phone/internet/tv, and lack of coffee machines. Below, I will go into more detail on the pros and cons. Overall, I would stay here again, as long as I could find a good deal. I have been mostly pleased with my stay so far.
Rooms: I am staying in a Superior Room on one of the SPG floors. Overall, I am happy with the room, as I am not particular about the amount of space I need. Some might complain about the size. The furnishings are comfortable and of good quality. The standard of cleanliness is high and water and fruit is stocked daily.
Service: All of the staff I have dealt with have been friendly and professional. Everyone has been quite helpful. The housekeeping staff are efficient and consistent.
Location: Good location, near the train station. Well connected via train and metro to just about anywhere you would want to go. Not too much in the immediate vicinity, though - lots of places to buy kebab, which suits me fine.
Utilities: This is probably my biggest complaint. For a short stay, it would not be an issue, but when staying at length, the lack of English channels (other than news) on the television can lead to numbing boredom. You can order movies and television for 24 hours for about 30 euros, which seems very expensive to me. If it were that price for an entire stay, I would definitely be interested. Internet is also quite expensive, at 19 euros per day. There is no direct dial system for people to call your room, so every time my wife calls, she has to call the front desk and get transferred up. I would imagine this to be as annoying for the front desk staff as it is for me.
Tea/Coffee: The room does not have a kettle or coffee maker by default. Most decent hotels these days have a pod style coffee maker, which I find to be a very nice touch, but it is lacking here. Guest services was able to provide a kettle, though, which is better than nothing. They do provide a voucher for a coffee in the bar, but as only one is provided per stay, when staying for more than a couple of nights, this is a trivial consolation.
Breakfast: I am lucky enough to have a rate that includes breakfast. The breakfast is pretty good, with a nice variety of yogurt, pastries, breads, cheese, meats, sausage, and an omelette station. As with all hotel breakfasts - the price is a bit high.
Overall, if a few of the above issues were to be addressed, I would most likely assign this hotel a rating of 5, but it is a solid 4 as it stands right now.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
30 April 2012
Dear guest „pascalli2“, thank you very much for taking the time writing your comments. It is a pleasure to read that you felt comfortable throughout your stay with us and you enjoyed the service we provided. Thank you also for your suggestions; I am happy to be able to tell you that our TV system will improve soon and with this more English TV channels will be available (also non-news channels). Due to safety issues it is unfortunately not possible to call directly to a room, our guest service team is happy to put the calls through. We hope to see you again in Frankfurt. Kind regards, Wolfgang Selinger – Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC