The website said that parking was available and that is why we booked, be aware that they only have 6 parking spots which are most likely taken by staff. Parking block is available about 3 blocks away for approximately €15 per day.
Customer service is poor. We waited 10 minutes to check in while the receptionist was on the phone (more than 1 call) without any acknowledgement.
The lift can only fit one person plus a suitcase, so have to take a couple of trips if more than 1.
The room (room 29) on first look was ok but on closer look was quite disgusting.
Floor with green/blue carpet is brown in places, also has a dark red stain, possibly blood or wine. This stain also goes over the wall as well.
The room consists of 2 single beds pushed together. Blanket with cover full of blood stains. We had to ask for a new one as full of stains. Tried to ring reception to request new blanket but the button that said reception didn’t work. We had to walk down with the dirty blanket and ask the girl with the broken leg for another one. She took us in the lift to another room and pinched another blanket from there.
The TV is about the size of a mobile phone.
The bathroom is modern but very small. Shower pressure was good though.
The walls are stained, the door handle was covered in some substance, the toilet seat was also dirty.
Mini-bar and in-house safe but very awkward to get to.
Someone entered room while we were out as the door was not locked in the same way we left it. Nothing was taken as we had our suitcases chained together and attached to a chair.
Location was right next to zoo. The U Train is one minute away.
Breakfast was not much, cereal, yoghurt, bread rolls and meat.
Would not stay here again or recommend to anyone. Was rather a scary and disgusting experience.

i checked in at 3pm and was told that the hotel was full except the top floor (5th). Elevators only went to the 4th floor so i needed to take my luggages and walked up one floor myself. The top floor room was not renovated (only the below floors were), but they still charged me the same rate (euro110 for one nite). The hotel never mentioned about the top floor condition in their website and when i checked in. I think this is not honest at all.

The heating was on-an-off the whole nite and there was no heating in the shower. The ventilation was connected with the light so there was no way you can turn it off even if was freezing. The TV was from the 80s (no flatscreen) and when i complainted the other morning, the receptionist even told me the floor was actually renovated already. My friends stayed at the hotel one month ago and they were told by another receptionist that the top floor was not renovated and that was why they were not recommended to move to the 5th floor.

I didn't get any sleep throughout the nite becuz it was freezing in the room. When i complained the other morning, the receptionist admitted the heating was not good and he said he'll report the hotel manager and email back to me their explanation. It's already been 5 days and i haven't received a word from the hotel. ..

Custo beneficio otimo para quê o hotel FICA AO proximo zoo zoo Estação EA, a 200 metros da rua Zeil, principal via de Compras da Cidade. Edições in quarto com tv lcd e otimos Tamanhos,