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BEST WESTERN Hotel Darmstadt – reviews, photos

Grafenstrasse 31, 64283 Darmstadt, Hesse, Germany
Hotel amenities
BEST WESTERN Hotel Darmstadt
Ranked #4 of 34 hotels in Darmstadt
4.0 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    7
    24
    10
    1
    0
Date Rating
Worcester
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Good standard”
4 of 5 stars Reviewed 4 January 2012

I booked a twin room at the Best Western with a friend so we could visit the Darmstadt Christmas Market. I specified on the online booking form that I have an allergy to pet hair so could I have a pet free room. A German friend also called them on my behalf. On arrival, we were made to feel very welcome even though it was 10.30pm. Again I mentioned the allergy and was told "It's very rare that we have pets, we clean our rooms so you should be ok"! After taking our bags to our room we decided to have a drink at the bar. I ordered a beer & a glass of red wine.. they had less than half a glass of wine left and no more in stock! My friend chose white wine instead. Upon sitting down two different guests arrived to book in.... both with dogs.. although that was "very rare"! The beds were very comfortable and a very good, quiet nights sleep was had. We were at the back or side of the hotel, away from the road. If I have to be picky, we thought they were a bit tight with the free water... one small bottle for two people but at least they supplied two glases!
There was plenty to eat for breakfast, cannot fault them, although they did seem to think my request for a fresh flask of hot coffee for the table rather than what was left of the previous guests, rather strange ;)
On the second night after returning from a long day full of shopping and the market we opted to have a drink in the bar. Being girlies we had a desire for chocolate, they advertise, Twix, Kit Kat and Mars bar.... they had one Mars bars & two Twix left! We were told that was "very rare"... We shared a Mars, only because they are sickly and it was late!
Again a good nights sleep & a good breakfast. We thought it was great to have the bar, sofas and a coffee machine where guests can help themselves but I must admit a kettle in each room would have been appreciated for that cuppa in the morning.
The reception staff were friendly and we felt welcome throughout our stay. I didn't suffer any reaction regarding the pets and we made the phrase "Very rare" our phrase of the weekend!
We plan to go back in 2012 as I once lived/worked in Darmstadt & have lots of friends to catch up with. We plan to stay at the hotel again

Room Tip: Ask for one away from the street if you want peace.
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  • Stayed November 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxfordshire
Senior Contributor
47 reviews 47 reviews
Reviews in 25 cities Reviews in 25 cities
16 helpful votes 16 helpful votes
“Good standard quiet hotel”
4 of 5 stars Reviewed 28 October 2011

Hotel rooms in Darmstadt appear to be at a premium and this was the only one that came up on my corporate list. Don't know why as it was functional , clean and tidy with a warm welcome.
It was also very quiet, which meant and excellent nights sleep. I wasn't driving but it is located on top of a multi-storey, so no issues there.

Would definitely stay again

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Stuart01160 about BEST WESTERN Hotel Darmstadt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Went the extra mile”
5 of 5 stars Reviewed 7 May 2011

Very helpful staff. Visiting our son and he was allowed to have breakfast with us, which was excellent. Staff made reservations for us in Nuremburg and helped us when we decided to return later in our stay.

  • Stayed September 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask WJSch about BEST WESTERN Hotel Darmstadt
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Arnhem, The Netherlands
Contributor
20 reviews 20 reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Efficient, capital E.”
5 of 5 stars Reviewed 16 April 2011
1
person found this review helpful

This is the first hotel I've ever been in where the check-in and check-out were handled within a minute. The reception crew was friendly, very friendly, and highly efficient. And that was only the reception. Staff in the breakfast room were equally friendly, just more efficient. The second morning there, I was recognised as "coffee drinker", and got a can coffee the very moment I sat down (yes, third morning as well).
The rooms were .. well .. fair enough I'd say. Minor damages to doors and furniture but certainly not annoying.
Actually the only waiting I did while in this hotel was for the coffee to cool down so I could drink it. I enjoyed that.

  • Stayed April 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oman
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Excellent staff and location”
4 of 5 stars Reviewed 16 December 2009
1
person found this review helpful

Best western hotel at Darmstadt is very nice hotel. I was really disappointed once I could not find 5 stars hotels in Darmstadt. I have found one hotel but it was full. Then I left with only one option which is best western hotel. I was quite comfortable knowing that hotel have GYM and swimming pool which it turned that there was no GYM or swimming pool in hotel. There was a big GYM outside hotel where daily 6 euro charge was not included in room reservation. It was so cold that I have to walk every day to GYM which I personally do not like. Anyhow Hotel was very small and Room was good. Breakfast was good. However I believe Best western location is excellent it is accessible to market honestly it is in the middle of market. Also internet was free of charged. I was never anticipated with such small hotel that all hotel staffs were very nice and very humble. They were very helpful and very understating. Their positive behaviors have totally changed my opinion about hotel and have made my stay at hotel very enjoyable. For short stay yes I do recommend to stay in this hotel as long as you do not care about GYM and if you do not plan to eat dinner because there was not dinner served.

  • Stayed November 2009, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about BEST WESTERN Hotel Darmstadt

  • Best Western Darmstadt
  • Darmstadt Best Western
Address: Grafenstrasse 31, 64283 Darmstadt, Hesse, Germany
Price range (per night):* INR5,462 - 9,251

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BEST WESTERN Hotel Darmstadt
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