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Hotel Lumen – reviews, photos

3.0 of 5
Steindamm 19, 20099 Hamburg, Germany
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Hotel Lumen
Hotel Lumen
Hotel Lumen
Hotel Lumen
Hotel Lumen
Hotel Lumen
Ranked #168 of 321 hotels in Hamburg
3.5 of 5 stars 114 Reviews
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114 reviews from our community

    Trip type
Traveller rating
    10
    43
    35
    14
    12
Date Rating
dublin
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
“Moved to sister hotel - poor location”
2 of 5 stars Reviewed 31 August 2010

Hamburg is a beautiful city but you can do far better then visit this place or its sister hotels. Yes the Haupfbahnhof is close but the area is dodgy. I was given a terrible excuse that the computer sister was down and moved to a sister hotel with no shower or toilet in my room. I did not get a receipt after advising I will not put more then 40euros for the room out of disgust. When I was around the city I kept having thoughts that my bags were taken! I had a bad nights sleep and could very much hear the snoring from next door! At breakfast water for the coffee kept running out and there was problems with a number of supplies. Thank God I only stayed there one night!

  • Stayed August 2010, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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British Columbia
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Just okay”
3 of 5 stars Reviewed 1 January 2010

I can't really recommend this hotel although my stay was adequate. I didn't like my room. It had low ceilings and was to dark for my tastes. The bed was nice and clean though so that is the most important. I didn't like that in the bathroom they think that it is okay to stock 3/4 used up mini shower gel bottles - this makes me think "you are being cheap!" I think they rate themselves a 3 star and I would say it should be a 2. If they had said they were a 2 star, I would have been more satisfied. The A&O hotel hostel I stayed at in Leipzig was more to my liking. They charged me 6Euro extra for internet, again I think, "you are being cheap."

  • Stayed December 2009, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
31 helpful votes 31 helpful votes
“Bumped to Hotel Residence Opposite - sister hotel”
2 of 5 stars Reviewed 13 March 2006
12
people found this review helpful

I was bumped across the road, all I will say is joy of joys not. Located near the bahnhof, in one of the three designated red light zones - NOT a family hotel either one of them. Price per room per night Eur60-80 inc. breakfast was adequate when you just need a bed for the night.

The hotel star rating system in Hamburg clearly needs to be investigated - this was a back packers hotel. It needs a refurbishment.

  • Stayed March 2006, travelled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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republic of ireland
1 review
13 helpful votes 13 helpful votes
“nice hotel terrible area”
3 of 5 stars Reviewed 15 October 2005
13
people found this review helpful

had booked a twin room in hotel residence but when we arrived no twin room so were sent across the street to sister hotel lumec, as previous reviewer stated a door bell had to be rung to gain admittance and facing straight inside the door is a double flight of stairs to the reception and elevator. we found staff just average, polite but no engaging in conversation. we were put in annex in 5th floor and the room was spotlessly clean also the bathroom,i have never been in a cleaner hotel and i have travelled worldwide inc america, australia and most of the popular european cities. the breakfast room on 1st floor was immaculate and certainly no complaints about the breakfast as there was loads of cereal, meat, cheese breads and lots more. The only real complaint was the area, even though very central it was bang in the middle of sex shops by the dozen and we felt very intimidated every time we walked down the street any time after 5 as the drunks and prostituded were out in abundance and drug pushers approached us on one occasion ,i would not stay in this area again as i feel it is not at all safe especially if your not in the company of a a male.

  • Stayed October 2005
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
24 helpful votes 24 helpful votes
“Very seedy”
3 of 5 stars Reviewed 3 August 2005
13
people found this review helpful

Location wise it was good,just 1 min to the main train station.But this htl is surronded by a LOT of sex shops.We had to walk past practically 8 sex shops to the htl,and thats only 1 side of the street.If you count the opp side of the street,theres easily 20 sex shops.

Anway there was nothing much to walk in Hamburg,we covered it in 1day.

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Additional Information about Hotel Lumen

  • Lumen Hotel Hamburg
Address: Steindamm 19, 20099 Hamburg, Germany
Price range (per night):* INR4,960 - 11,369

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