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25hours Hotel Hamburg No.1 – reviews, photos

3.0 of 5
Paul-Dessau-Strasse 2, 22761 Hamburg, Germany
Hotel amenities
25hours Hotel Hamburg No.1
Ranked #52 of 321 hotels in Hamburg
4.0 of 5 stars 124 Reviews
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124 reviews from our community

    Trip type
Traveller rating
    47
    58
    16
    2
    1
Date Rating
Toronto, Canada
1 review
“nice design, lacking on some details”
3 of 5 stars Reviewed 25 January 2012

this was a nicely designed "industrial-chic" hotel. Essentially, the overall spaces were designed and detailed quite nicely, but lacked some of the items that make it a comfortable stay:
1) upon entering the room, there is no motion sensor light at the front, so the result is you struggle with your entry every time, trying to find the slot on the wall that activates the power to your room - theres not even a light on the sensor.
2) poor temperature control in room
3) phone to concierge and front desk did not work in my room....annoying
4) cant access the roof patio without paying
5) there are no beauty/ skin care products in the rooms
6) sheets are not very comfortable, nor are pillows and matress

Design is well thought out, as is the retail add on components, but those small little details that cap off the stay were missing.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Allen C about 25hours Hotel Hamburg No.1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefan Pallasch, Leiter Öffentlichkeitsarbeit at 25hours Hotel Hamburg No.1, responded to this review
22 February 2012
Dear Allen C,

Thank you very much for the review published on Tripadvisor.

We are sorry to hear that you were not fully satisfied with your stay at our hotel.

With regards to the temperature control in the rooms, we would like to mention that though we do not have air-conditioning, the heating in each room is individually controllable.

Moreover, it is not necessary to pay for the roof patio. However, the terrace is closed during winter season and will be reopened in spring, which is why the door is locked these days.

Concerning the telephone in your room, we do apologise that it was not working. However, technical failures can happen from time to time and our technicians are always more than happy to help you.

Mattresses, pillows, as well as beauty products, are subject to individual preferences. We are sorry that we were not able to meet your wishes and expectations.

We are always eager to make every guest’s stay as pleasant as possible and hope to welcome you again on a future occasion in order to convince you of the quality of our product.

Once again, thank you for your honest report.

Kind regards,

Your 25hours Hotel No.1 team
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Brooklyn, NY
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Great value”
4 of 5 stars Reviewed 30 December 2011
1
person found this review helpful

We spent 4 days over the Christmas holiday. For the room rate, you get an excellent value. Spacious, stylish room, great shower with good water pressure, very good breakfast buffet. The staff, especially in the restaurant, was very friendly and accommodating. We've spent twice that amount in other Hamburg hotels. for rooms and food that we didn't like as much. We'll definitely stay again.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by cavafan for Hamburg
Ask cavafan about 25hours Hotel Hamburg No.1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefan Pallasch, Leiter Öffentlichkeitsarbeit at 25hours Hotel Hamburg No.1, responded to this review
22 February 2012
Dear cavafan,

Thank you for such a good comment and all the praise given.

It’s a pleasure to read that you had a wonderful stay and we already look forward to your next stay with us.

Your 25hours Hotel Hamburg No.1 Team
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Haarlem
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Fab new hotel - original and homey”
5 of 5 stars Reviewed 16 September 2011

The 25 hours hotel is a great place to stay. The moment you walk in you sense this is not a standard hotel. The lobby is a bookshop / gift shop, there are bikes outside of the hotel and the restaurant is buzzing. The 1st floor has a living room where you can choose from multiple tea flavours throughout the day. And it is not tacky but really different design. And the rooms are really good as well. The duvet is fantastic and so is the duvet cover. The room is well lit and again really original with the marine theme. Bathroom is fab with a great power shower. The restaurant annex bar is alive with all sorts of visitors throughout the day. Breakfast is great and staff are really friendly. I will definitely return for the extra hour!

Room Tip: Rooms that face the courtyard are better for the sound.
See more room tips
  • Stayed September 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Ask Mururoa about 25hours Hotel Hamburg No.1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefan Pallasch, Leiter Öffentlichkeitsarbeit at 25hours Hotel Hamburg No.1, responded to this review
19 September 2011
Dear Mururoa,
Thanks so much for your excellent feedback for our 25hours Hotel HafenCity. Wer are glad you enjoyed it so much. Actually they do have their own page on tripadvisor: ----------.
There are some good news, though: The 25hours story originated in Hamburg with the 25hours Hotel Hamburg No.1 and we suggest you try this one on your next visit to Hamburg as we like to say: You know one, you know none. Each 25hours Hotel tells its own individual story and we are sure you will like it.
Kind regards,
the 25hours family
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Padua, Italy
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“25times nice...”
5 of 5 stars Reviewed 11 August 2011
2
people found this review helpful

The hotel is very charming and fashionable: our room was very clean, comfortable, and had a really nice bathroom; the forniture is classy and essential; the entrance hall is colourful and attractive. Very posh for a three stars hotel; to tell the truth, excellent. It is a bit far from the town centre, but it is very well connected by public transportation.

  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Carlo P about 25hours Hotel Hamburg No.1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Contributor
12 reviews 12 reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Funky hotel!!”
4 of 5 stars Reviewed 7 July 2011

Apart from the location everything else was fantastic! The hotel was a fair way out from the actual city but is accessable by train and bus. The hotel had a real funky/retro theme to it. Very clean & bright rooms. Breakfast was included and very well catered.

  • Stayed May 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask HappyTraveller859 about 25hours Hotel Hamburg No.1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefan Pallasch, Leiter Öffentlichkeitsarbeit at 25hours Hotel Hamburg No.1, responded to this review
11 July 2011
Dear HappyTraveller859,
Many thanks for your positive feedback. You travelled a long way to explore our hotel.
Great that it was worth it.
Hope to see you again for your next visit to Hamburg.
Best Regards,
Your 25hours Hotel Hamburg No.1
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Additional Information about 25hours Hotel Hamburg No.1

  • 25hours Hotel Hamburg
Address: Paul-Dessau-Strasse 2, 22761 Hamburg, Germany
Price range (per night):* INR5,350 - 11,090

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