before my review i'd like to let people know how to get to the hotel by public transport which is very cheap and very efficient, from the airport you take the train to "Hauptbahnhof" which is Hamburg's central station, it cost's 2.80 euro for a single ticket, the machine's which dispense tickets can be a bit confusing but you need a greater Hamburg ticket to travel from the airport to the city, from Hauptbahnhof train station you need to walk to the bus station which is next door to the train station or if you come out the wrong side and see a huge store called "Saturn" you can cross the road and take the bus from there, you take the 120 or the 124 to "Billhomer Mühlenweg", the bus takes about 10 minutes from the city and costs 1.80 euro, each stop is announced and displayed on the bus information system so it's just a case of waiting 'til it says "Billhomer Mühlenweg", besides that you can see the hotel as you approach it on the bus, the bus service is excellent, even at night, day tickets and 3 day tickets can be bought on the ticket machine's in the station and can be used on both the train and the bus, the hotel is about a 200m walk from the bus stop, on the corner of Billhomer Mühlenweg there is a lovely cafe/bar called "Alt Deutsche Kuche" which means "Old German Kitchen", it is worth a visit as the food was delicious and very reasonable.
Now to the hotel, yes agreed it's not the best location for the city centre but it is only about 1.8 miles away and Hamburg is a very big city, so don't let that put you off, as i've said the transport system is excellent, we found the hotel to be of a good standard, the staff where friendly and polite, the bar was good, the room was clean & tidy with fabulous views down to Hamburg harbour where the Queen Mary 2 sits in dry dock, we really couldn't find fault with the hotel, it really was a pleasant stay, that's why my review states "it does what it says on the tin", because it does.
I would not hesitate to stay here again and would recommend it to friends and family without hesitation.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
7 December 2011
Dear guest,
thank you very much for your feedback. We really appreciate this. It is goodg to hear that you enjoyed your stay with us. We are looking forward to welcoming you again on your next trip to the beautiful city of Hamburg!
Kind regards,
Jochen Zillert & team
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC