we booked a room for three, and got a huge two bedroom suite with one and a half bathrooms. service was impeccable. everything was perfect. can highly recommend.

Stayed here with my partner and a friend.
Huge bedroom and living room (plus bathroom, obviously). Like a kind of apartment (no kitchen facilities though).
The sofa was also a sofa bed so you could have up to 5 people stay!
Every time they made up the bed we got a different treat on the pillow (haribo, mini ritter sport chocolate etc) which is a lovely touch.
TV in the bedroom and the living room (though not many channels).
Free wi-fi in the rooms.
Very helpful and friendly English-speaking staff.
About 7 minutes walk to the u-bahn. And about 10 minutes to the main Hamburg train station - very handy.
Very close to a fab arts and crafts museum too.

The hotel is situated close to the main bus and train stations so is very easy to get to. The staff were friendly and very helpful.

We had a triple room, and were pleasantly surprised to find a separate kitchen as part of the room. Whilst I found the bedroom was roomy, the single bed was rather small - smaller than an English single (perhaps an American twin size?). The double bed was fine though. The only thing I really didn't like about the room was the toilet in the bathroom. It was a rather odd design - a large part of the basin was flat and the hole was quite small, which meant that any waste fell on the raised flat part and didnt fall into the hole unless flushed. A very strange design, and not the nicest to use!

They have free wifi which was very handy. Breakfast cost 11 euros but we didn't get a chance to try it.

All in all, it was great value for money, and worth going to if you're on a tight budget.

We were here as a couple together with our parents for three nights. We can only conclude that it was just a very good little hotel for its price and really enjoyed our stay. The rooms are clean, charmingly decorated and comfortable.

Pro's
- Free wifi
- Free coffee and tea in the lounge area
- Good documentation available at the hotel about the inn's and out's of the city.
- Tastefully decorated hotel
- Excellent beds
- Central location
- Very clean
- Spacious room
- Minibar prices

Con's

- Internet could be faster
- No digital TV (does not look very nice on a flat screen)
- Tough neighbourhood (but haven't experienced hindrance)
- Parking is not very cheap
- Although we haven't had breakfast in the hotel the price of a breakfast seem a bit high at 11 euro's.