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BEST WESTERN Raphael Hotel Altona – reviews, photos

3.5 of 5
President Krahn Strasse 13, 22765 Hamburg, Germany
Hotel amenities
BEST WESTERN Raphael Hotel Altona
Ranked #92 of 321 hotels in Hamburg
4.0 of 5 stars 279 Reviews
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279 reviews from our community

    Trip type
Traveller rating
    64
    143
    48
    20
    4
Date Rating
Northampton, United Kingdom
Senior Contributor
35 reviews 35 reviews
Reviews in 23 cities Reviews in 23 cities
34 helpful votes 34 helpful votes
“Good value hotel”
4 of 5 stars Reviewed 15 December 2008

We stayed at the hotel for 3 nights between 7th - 10th December 2008 and had a triple room. We had an enjoyable stay there, it was centrally located and offered good value for money.

Rooms:
They were a little snug, but nicely decorated and clean, we had a triple room so had a little extra room which was nice. We had a car park facing room which in hindsight was preferred to the front of the building which faced the rail line.

Breakfast:
This can be purchased for 11 Euro per person and looked very nice, we did not bother as you can get free tea and coffee in the room and the bakery is a 2 minute walk away and I preferred to go out and buy some food and take it back to the room to eat.

Facilities:
Free intrenet access in the main bar, free tea and coffee available via reception. the receptionist spoke OK english but if you can make the effort it would help.

On the whole the location was a 2 minute walk from the main Altona station where you could get to most parts of the city from.

  • Liked — location and value for money
  • Disliked — rooms a little small
  • Stayed December 2008, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Newcastle-u-Lyme
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
“Pleasant, clean and accessible”
4 of 5 stars Reviewed 20 July 2008

I stayed at the Best Western Raphael Altona during July 2008. It's about a 200 yard walk from Altona train station, and thus easily accessible when arriving and moving around the city via the S-Bahn. Service is polite and the room clean and of adequate size, although breakfast is not included and will cost you seven euros extra per day.

The only potential downside during hot weather is that the rooms aren't air conditioned. Fair enough, you're not paying a great deal but even Premier Inn have air conditioning as standard now. Whilst in a quiet setting this wouldn't be a problem - you could just open the window - rooms on the front of the hotel will suffer, as the street outside is cobbled and thus passing traffic makes a lot of noise. That's just one downside to what is an excellent hotel.

  • Liked — Cleanliness and nicely furnished room
  • Disliked — No a/c
  • Stayed July 2008, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Senior Contributor
33 reviews 33 reviews
Reviews in 29 cities Reviews in 29 cities
42 helpful votes 42 helpful votes
“Great Location”
4 of 5 stars Reviewed 17 October 2007
1
person found this review helpful

We spent three nights at this hotel on a short break in Hamburg.
When we arrived we were told the hotel was overbooked and we were directed to the 2* hotel next door which had the same owners.
We were very disappointed with what we were offered and were considering looking elsewhere when we were called by the gentleman on the desk who asked us to go to another room in the main hotel.
This turned out to be a suite which was great and had just about the most comfortable hotel bed I've slept in.
It's a pity we weren't offered that room in the first instance as it wasn't our fault the hotel had overbooked.
We really enjoyed our stay in Hamburg. The weather was fabulous. I would definately recommend a boat trip on the Elbe and a stroll around Alster lakes.
The Reeperbahn is a bit seedy but is a great experience especially on a Saturday night.
Altona is an ideal location in Hamburg. Buy a Hamburg Card and you can use all the public transport. S and U Bahn services are frequent and run untill the early hours.

  • Liked — Location
  • Stayed October 2007, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Antony, France
Top Contributor
97 reviews 97 reviews
Reviews in 74 cities Reviews in 74 cities
57 helpful votes 57 helpful votes
“Correct hotel”
4 of 5 stars Reviewed 22 December 2006
3
people found this review helpful

This hotel is a standard hotel. It is located in front of ALTONA train station. This means that if your room is in front of it, you heard trains on the morning. Moreover, the road is very noisy.

If you have choise, the other side of this hotel is much more quite.

Concerning breakfast, it is correct.

  • Liked — Location
  • Stayed January 2006, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Northampton
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Excellent Hotel”
5 of 5 stars Reviewed 24 October 2006
5
people found this review helpful

I really enjoyed my stay at the Best Western, Altona. The hotel was clean and the staff were friendly.

Ten of us stayed to catch some of the World Cup and the location was perfect.
With the tube and train station on our door step it was easy to travel across Hamburg or go further afield in Germany.

There were a few good places to eat and drink in Altona but we spent most of our time in the St. Pauli (Reeperbahn) district. (only 2 stops on the tube or a 1 mile walk).

We didn't have breakfast at the hotel as there were plenty of restuarants nearby and we rarely made it up in time anyway!

To summarise - it was a fantastic hotel in a great location.

  • Liked — Location
  • Disliked — Price
  • Tips/Secrets — Use the Underground / train station. For long distance journies book in advance via bahn.de
  • Stayed June 2006
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Additional Information about BEST WESTERN Raphael Hotel Altona

  • Best Western Hamburg
  • Hamburg Best Western
Address: President Krahn Strasse 13, 22765 Hamburg, Germany
Price range (per night):* INR5,127 - 8,025

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BEST WESTERN Raphael Hotel Altona
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