At the weekend they serve breakfast until noon which I think is enormously civilised and I would encourage governments to draft this is as a legal obligation for hotels the world over. That apart, the buffet breakfast was only adequate. Not fabulous but certainly not the worst breakfast I've ever had. Decent juice and tea but let down by a poor selection of bread.

If you are looking for a value break in Hamburg then this hotel will do fine. The location isn't great but it's only 2 stops down the S-Bahn from the main station and we got a taxi out there from the main station for 11 Euros. The area may look a little run-down but it's perfectly safe and well lit. That said, if I was travelling alone then I probably wouldn't get the S-Bahn after dark because the S-bahn station is a brisk 10 minute walk from the hotel. There are several exits from the S-bahn so it can be slightly disorientating on return to work out which direction you want. This may have been exacerbated by an evening of enthusiastic beer drinking.

One of the things that was very impressive was what good value the food and drink was in the hotel. Admittedly they have to work hard to get you to eat there because of aforementioned location but we arrived late on the Friday evening and had a plate of smoked salmon with a baked potato and sour cream for an impressive 7.50 euros and bottle of perfectly drinkable house wine for 15 euros. I've stayed in worse places that have tried to push far worse wine for a lot more money.

Our room was a standard room - good size, very comfortable bed and the only thing to let it down was the bathroom had only a shower. However, good value for Hamburg (we paid 91 euros for a double room including breakfast)

Absolutely awful!!!! This hotel is not worthy of a four star rating. One of the worst hotels I have ever stayed in. To make matters worse it's part of the Gresham group. In Ireland this hotel would have a high standing and I booked this hotel based on the reputation of the Gresham Group. What a mistake. This hotel has certainly damaged the Gresham brand for me!!!

The toiletries are still branded with Ryan Hotels - a little historic to say the least. Interior decor old and shabby.

Hotel faces onto Motorway with constant noise all night.

€20 by taxi to city centre

Situated in an area I wouldn't like to get lost in!!!!

Once again not worthy of a four star rating and a disgrace to the Gresham group

Having stayed in other Gresham Hotels, I expected that a certain quality and standard would apply - boy was I wrong!! The hotel is listed as a 4 star deluxe hotel which was terribly misleading. The place needs a major overhaul - the decor is awful, there is a permanent smell of mustiness, the fixtures and fittings in the bathroom should be replaced e.g. cracked sink, bouncy shower tray!!, you can't open the window because of the noise from the motorway. I also found the use of an actual key very strange in a "4 star hotel"!!!! We opted to get taxis to and from the place as I would have been too nervous to walk around the area. This was the first hotel we stayed in as part of a tour of Germany and it left a very bad impression in regards to Hotel accommodation. I would never recommend this hotel.

I had no idea on the hotel service and location until I came to it.
Settled on the crossing of highway and railway station guarantees you noise all nigh long. Does not matter which side of the hotel you will get the room. Area is something special. Hotel declares it is 10 min to metro station S bahn, that’s true, but 10 min through the Afro - Muslim region might look to you like half an hour especially if you get home at the dark period of evening in autumn it is almost 8 already dark enough. Staff in reception does not seems friendly, they seems more lost when you ask them simple question like - why wireless is not working in my room. I spent half an hour to talk to internet provider directly as the hotel personnel could not help me for all 3 days we were staying there, to finally find out that problems persist with hotels wireless hardware.
OK - breakfast was good, salmon and a lot of other choice usually we don’t eat in the morning can make you stabilised after hard night fighting the nightmares and smell of old linen. Overall I will not proceed about this nice place. I would not recommend this hotel to anyone at all and I was surprised our fair providers have chosen this location to accommodate their guests. Next time I’d rather book on my own than take the one that is offered.