To start reception is a shambles. *If* they haven't messed up your booking, you are met with surly, uninterested staff.
The rooms are OK, but nothing special. Beds uncomfortable with not enough pillows!!!
Bar and restaurant are standard, and woefully understaffed.
Finally, the cost of staying is far too expensive for this type of hotel.
There are far better and cheaper hotels in Hamburg, if you have to come to Harburg, stay in Hamburg city centre and get the train to Harburg.
