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BEST WESTERN Premier Alsterkrug Hotel – reviews, photos

4.5 of 5
Alsterkrugchaussee 277, 22297 Hamburg, Germany
Hotel amenities
BEST WESTERN Premier Alsterkrug Hotel
Ranked #34 of 321 hotels in Hamburg
4.5 of 5 stars 78 Reviews
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78 reviews from our community

    Trip type
Traveller rating
    38
    28
    12
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Date Rating
South West London/Surrey
Senior Contributor
36 reviews 36 reviews
Reviews in 23 cities Reviews in 23 cities
32 helpful votes 32 helpful votes
“Very nice hotel, but not the best location as a base for Hamburg”
4 of 5 stars Reviewed 25 August 2011

Stayed here recently for a 3 night business trip in Hamburg. The hotel is very nice, rooms are modern and clean and provide everything you need. Breakfast was very nice, although not cheap at 14 Euro. The hotel staff are professional and polite, but maybe could have been a little friendlier. A code is provided for free internet access throughout your stay.

The only obvious downside is the location away from the centre of Hamburg, if you do not have a car with you this is not the most convenient place to stay. There are bus stops right outside the hotel, and the bus will take you to one of the nearby train stations, but the stations are not close enough to walk to. Another disadvantage of the Best Western's location is that there are no other eating and drinking alternatives to the hotel within walking distance that I saw, apart from a Burger King (5 to 10 minutes walk away). There is also a Lidl close by. The only positive of the location is the proximity to the airport, it is just about possible to walk it (25-30 minutes), but no fun if you are carrying luggage, so I would recommend getting a taxi.

So to summarise, if you are coming to Hamburg with a car, or you specifically wish to stay in this part of the city, then the Best Western is a good choice and I would definitely recommend it, but not as a base for Central Hamburg.

  • Stayed August 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Eindhoven, The Netherlands
Contributor
19 reviews 19 reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Great service, excellent meals”
4 of 5 stars Reviewed 3 June 2011

The hotel is old, but everything is refurbished. It has its own parking space (outdoor and indoor) and is easy to reach. It has all the amenities needed for a pleasant stay. The professionalism and attentiveness of the staff is remarkable: lots of young people, with the guest wellbeing in mind.

We stayed here for business and had rooms at the backside on the 3rd floor. Since the hotel is near the airport and at a busy street, we asked for quiet rooms. The rooms didn't have per room airconditioning, but the windows/doors could be opened. Beds are good, rooms are clean. Shower is a bit small and suffers from leakage.

We chose this hotel for its off-centre location, which is good when you're by car. Rooms have safe, trouser press, flatscreen TV, excellent free Wi-Fi, minibar: everything that makes your stay comfortable. The restaurant serves excellent meals and the breakfast is very good, although the price of the rooms plus breakfast is rather high. The staff service makes up for that. The hotel has a small bar and an outdoor terrace. For entertainment and restaurants/bars, you have to have a car.

Room Tip: light sleepers: ask for quiet rooms at the back
See more room tips
  • Stayed May 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lake Jackson, TX
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“good hotel, close to the airport”
4 of 5 stars Reviewed 7 July 2010

I stayed here for 1 night on a business trip. The hotel was close to the airport, which was good, but it was quite a walk to restaurants. The staff was very friendly and helpful. The breakfast was good, but you're supposed to know whether you will be having breakfast when you check in. My only complaint is that the shower doors did not seal closed completely, so I ended up flooding the bathroom floor. My window was on a very busy street and the room did not have air conditioning, but luckly it was cool enough to sleep with the windows closed.

  • Stayed June 2010, travelled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Helsinki, Finland
Top Contributor
107 reviews 107 reviews
Reviews in 40 cities Reviews in 40 cities
55 helpful votes 55 helpful votes
“The BEST -if you have a car and GPS”
5 of 5 stars Reviewed 6 June 2010
1
person found this review helpful

We spent one night here and wish we'd had time for more.
The room was one of the loveliest we've ever seen, the breakfast was wonderful.
Very friendly and professional staff, couldn't ask for more from them.
The location is not the best, but we had a car, so it wasn't a problem for us -at all.
Hamburg is lovely place, highly recommended.

  • Stayed June 2010, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
“Hamburg”
3 of 5 stars Reviewed 28 December 2009

A good average hotel with personal that looked after me

Stayed December 2009, travelled on business
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Additional Information about BEST WESTERN Premier Alsterkrug Hotel

  • Best Western Hamburg
Address: Alsterkrugchaussee 277, 22297 Hamburg, Germany
Price range (per night):* INR7,524 - 12,149

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BEST WESTERN Premier Alsterkrug Hotel
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