My husband and I stayed here on a business trip a few weekends ago. The room was booked for us, so we knew nothing about this hotel before showing up there. I thought that the rooms were very charming: they complemented the character of the Potsdam Luisenplatz exterior. The room was clean and very large, with a balcony overlooking the platz. The bathroom had both a bathtub/jacuzzi & a shower as well as a large vanity with all ammenities. I really liked the balcony with the window boxes of flowers, and the large windows that opened up as french doors. The breakfast was delcious, they offered more hot food than the standard German breakfast and the service was wonderful. A suggestion, try to time your visit to the breakfast room when the tour group bus is not there! If you go when they go, then you will be sitting with them at the same table without any service from the overwhelmed staff. The bus or two or three park directly outside of the hotel, so you can see from your window when the group has left for the day! The hotel was located centrally to the town (about a 15 to 20 min walk to the Potsdam Hbf), but it was very close (5 min walk) to the Sansouci gardens. You can go for a jog in the park early in the morning (I suggest this). Everyone at the front desk spoke English and was very helpful. I was surprised to see that the hotel was only rated 3 stars, as I thought I was staying in a 4 or 5 star accomodation when we were here! Free wireless is featured in the rooms, and public street cars or bus lines are about 2 blocks from the hotel. One of the only gripes: we thought that our entire room had been taken care of by the person who had booked it for us...and neither the person who booked it nor the hotel bothered to tell us that we owed for the second person staying in a doubleroom-- that is, until we checked out! So, we were in for a surprise when it came time to turn in the key. I really would have thought that this would have been communicated upfront, but all in all, it was not entirely the hotel's fault either!