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Mercure Hotel Potsdam City – reviews, photos

4.0 of 5
Lange Brucke, 14467 Potsdam, Brandenburg, Germany
Hotel amenities
Mercure Hotel Potsdam City
Ranked #10 of 41 hotels in Potsdam
4.0 of 5 stars 177 Reviews
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177 reviews from our community

    Trip type
Traveller rating
    38
    99
    27
    9
    4
Date Rating
Oxford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
“Highly recommendable city break”
4 of 5 stars Reviewed 12 February 2012

We booked to go to Berlin and were initially a little sceptical as to the location of this hotel but we arrived and were very pleasantly surprised. We arrived at Tegel airport and had done some research before hand so knew a taxi to the hotel would be around 60Euros so looked into getting the bus and we were so glad we did. We got a day ticket for 6.80each and took the bus from the airport to Zoo Garten station where we took the train to Potsdam which took about 25mins and was included in the 6.80 travel ticket. The trains were about every 5minutes 24hours a day!!
Potsdam itself is fabulous, very chic and lots of nice restaurants and shops. Sans Soucci Park is a must (a park surrounded by fantastic palaces!). Spent a whole day exploring Potsdam.
Zoo Garten station is in central Berlin and the direct train from Potsdam to the centre meant it was not a problem being situated just outside the city.
The hotel was very good, cleaned every day and we had a nice view over Potsdam. The staff were helpful and assisted with our online check in. Excellent location to Potsdam train station (just over the road) and the centre of Potsdam!!
We would definitely stay here again.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Drammen, Norway
Top Contributor
58 reviews 58 reviews
Reviews in 46 cities Reviews in 46 cities
140 helpful votes 140 helpful votes
“Inside looks OK”
3 of 5 stars Reviewed 12 February 2012

I came out of the trainstation and saw this hotel at a distance. The building looks like it is a leftover from the DDR period, but it has been modernized inside.
If you arrive by train from Berlin, take the Babelsberger exit, not the Stadmitt exit, because then you can walk through a shopping arcade to almost across the road from the hotel. I went out the 'wrong' way and ended up walking the Lange Brücke ( Long bridge ) to the hotel. Too far to walk this way if you have heavy bags. It looked much closer to the train station on the Google map. This time I did not read TripAdvisor, I just looked up Google map and found this hotel to be the closest to the train station.
The room was compact, but fine for one person. The bath was 100% to my liking, except the wash basin is not in the bath, but in your room like in some american hotels.
TV program lacked most english channels, ended up watching CCTV ( Chines english) and France24 ( French in english).
Bed was ok.
Some outside disturbance from 6 AM, as the tram turns a corner right outside the hotel. I asked for a room away from the construction site across the street, and got room 1109 with a fine view. Windows cannot be opened for fresh air.
Restaurant was fine for an evening meal, but wine was expensive for being in Germany.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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uk
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Great location”
4 of 5 stars Reviewed 11 November 2011

This hotel is great if you want easy connection to public transport system,all right on the door step, even for Boat trips as the "habour" is out side. Being born in Potsdam and regularly going back I sometimes stay here as it is convenient and easy to get around from here. But shop around for a good price!The hotel rooms are small but clean, food is ok but nothing special. In the summer you can sit on the terrace under palm trees and watch the river cruise boats come and go and enjoy a glass of wine or snack in the spanish "El Puerto" Bistro/Bar. A word of warning in the winter these palm trees are cover by are large tent and the terrace turns into a disco/night club at weekends. fine if you want to rave the night away, not so good for a good nights sleep. A room on the higher floors might be an option. Anyway, Potsdam's Parks, gardens, castles the dutch Quarter etc are well worth a visit! And Berlin is onlt 20 mis away if you want it bigger and louder ;-)

  • Stayed December 2010, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Antwerp, Belgium
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
“we expected little bit more...good breakfast and lokalization, and nothing more”
3 of 5 stars Reviewed 8 June 2011

hotel was ok, in the center, breakfast was the best from that all , room too small, staff ok, but with poor English, or not even that . By mystake they charge us twice. Of course we notice that, but still it was difficult to get some information about solving thit case... Anyway, in the end we didn't hear even "sorry for our mistake" what we believe had to be done on the first place.

  • Stayed March 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Posted by an Accorhotels.com traveller
Doncaster
1 review
“Too warm, too noisy, too slow”
2 of 5 stars Reviewed 19 May 2011

I was put in a room next to the lift shaft. Everytime the lift was used I woke up.

The room was too warm. A notice on the window advised not opening it because of mosquitos. I don't think there was air-conditioning in the rooms.

Service in the restaurant was slow. I knew this from a previous visit so took a book to read at dinner between courses.

  • Stayed May 2011, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Mercure Hotel Potsdam City

  • Accor Hotel Potsdam City
  • Mercure Potsdam
Address: Lange Brucke, 14467 Potsdam, Brandenburg, Germany
Price range (per night):* INR4,291 - 7,468

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