This hotel is adequate in its facilities and has comfortable beds (although terrible pillows), but its location and the quality of its staff means that I would not consider staying at this hotel again. My mother, my friend and I stayed at this hotel for 5 nights and while it is close to U-bahn and S-bahn stations, the location in relation to places to eat or landmarks etc. is very weak.
The staff was perhaps the biggest let down of this hotel, as not just one, but all staff members I encountered were rude and disinterested. The majority of interactions we had, I was not greeted with genuine eye contact or a smile, rather with dissatisfaction with me (when I would ask to purchase internet for example). Furthermore, we were laughed at when we asked if certain things would be open on New Years Day - turns out they WERE open!
Perhaps if you were not used to staying at hotels and if you were with a large group of young friends this hotel would be worth staying at, but I will be going somewhere else if I come back to Berlin.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC