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City Guesthouse Pension Berlin – reviews, photos

Gleimstrasse 24, 10437 Berlin, Germany
Hotel amenities
City Guesthouse Pension Berlin
Ranked #17 of 130 Berlin B&B and Inns
4.0 of 5 stars 53 Reviews
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53 reviews from our community

    Trip type
Traveller rating
    27
    14
    4
    7
    1
Date Rating
Shaftesbury, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Ideal for our purpose.”
4 of 5 stars Reviewed 22 November 2011
1
person found this review helpful

Our son who lives in an adjacent street does not have room to accommodate us so from the location point of view the City Guesthouse was ideal.
The room provided was in fact 2 rooms, one room with a double bed and the other with two single beds - each room had a flat screen TV. As I had a sore throat and cough during our stay it meant that we were able to sleep in separate rooms without me disturbing my wife.
The rooms were brightly decorated and extremely clean.
An extensive Buffet Breakfast was taken in the cafe next door and the staff were friendly and accommodating.
There are no other facilities but as a "sleep only" base the hotel was very good, close to stations and only a short ride into the Centre of the City.
Our only moan was that the towels were very small.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Moley59 about City Guesthouse Pension Berlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
1 review
1 helpful vote 1 helpful vote
“Misleading Online Advert & Poor Service”
2 of 5 stars Reviewed 9 November 2011
1
person found this review helpful

To underscore the review below (as the response from the guesthouse is misleading, in my opinion), we booked a room online and received confirmation that we would receive a double bed. Unfortunately, the guesthouse also sent us another confirmation containing a tiny ambiguous reference to "double bed o 2 single beds comfort", which, had we seen it, would merely have made us believe that we were getting the double bed referred to.

When we raised this query on the second day of our stay, I actually found the response from the man in the attached cafe slightly intimidating. Certainly not a proper customer-service attitude, and no attempt at an apology, or even a desire to understand what could have gone wrong.

The room was the size of a postage stamp, with sub-halls-of-residence decor, albeit modern.

On the positive side, the man who served us breakfast in the cafe was very friendly, and at least the horrible room gave us an excuse to get out and see the city.

  • Stayed October 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Ben C about City Guesthouse Pension Berlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torsten Matthias Spies, Inhaber at City Guesthouse Pension Berlin, responded to this review
15 November 2011
Dear Guest, they had booked in our house DOUBLE/TWIN ROOM en suite per 30 Euro per person and night: with following AMENITIES & FACILITIES: privat bathroom with shower, toilet, double or two single beds, hairdryer, LCD TV, refrigerator, covering fan, desk and following SERVICE INCLUDING IN THE ROOM PRICE: free Wi-Fi privat DSL internet access, coffee drink-making facilities inclusive coffee, Car Parking Vignette Berlin park zone 43

We apologize for the incommodities. Our house was fully booked. Unfortunately we could not make a room exchange to a room with double bed.
Kind regards Torsten Spies - owner
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London, United Kingdom
1 review
“Beware of getting the tiny room with two single beds”
2 of 5 stars Reviewed 1 November 2011

Booked a double room, which was confirmed by email - as double room confirmed. Received a confirmation pdf which had double room stated in capital letters. We arrived and had a tiny room with two single beds. When we complained, they said that it was in the small print that we would get a double or two single beds. Looking back we found this in the bottom of the confirmation way after it said DOUBLE BED. The small print says "- double bed o 2 single beds comfort". The manager was also v surly when we questioned it. Great location but not the accommodation.

Room Tip: If you want a big double room, stipulate this after they have confirmed.
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  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Catriona C about City Guesthouse Pension Berlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torsten Spies, Manager at City Guesthouse Pension Berlin, responded to this review
3 November 2011
Dear Madam,
we had confirmed the following reservation:
DOUBLE ROOM en suite | AMENITIES & FACILITIES
- privat bathroom with a shower, toilet and hairdryer
- small fridge, armchair, flat-screen TV, fan, room safe
- writing desk, double bed o 2 single beds comfort

We apologize for the incommodities. Our house was fully booked. Unfortunately we could not make a room exchange to a room with double bed.
Kind regards Torsten Spies - owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ballarat
1 review
2 helpful votes 2 helpful votes
“Fantastic location, Fantastic room”
5 of 5 stars Reviewed 14 February 2011
2
people found this review helpful

What a fantastic place to stay! Am a bit reluctant to tell anyone about it because it is such great value for money. Plenty of space for two very large teenagers who would have liked a few English channels on the huge t.v. though.
Great breakfast and the staff were incredibly helpful when we had to catch a train before breakfast to Cologne....they packed us a lunch instead! Could never see this happening in Australia. Great location and very easy to get to from Berlin Hauptbahnhof even with the rail works and having to catch a bus. Lots of shopping close by with great supermarkets, bakeries and restaurants. We were a bit concerned about the bars below and across the road, but we never heard any noise from the front room. Love the orange!!! We WILL be back.

  • Stayed September 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask DebBallarat about City Guesthouse Pension Berlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eindhoven, The Netherlands
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
“Excellent value for money”
4 of 5 stars Reviewed 24 September 2010
2
people found this review helpful

This time I stayed in my favorite city for 5 nights. I travelled alpne and wanted to get the feeling that i actually was a 'Berliner.' This guesthouse was perfect. Right in the middle of Prenzlauer Berg, nearby Kastanienallee and Mauerpark. Right were I wanted to be. The room was small but comfortable, quiet and clean. Nothing fancy. And most of all not expensive.
Three minor disadvantages. 1. WiFi only connected in the hall way. 2. There is no official reception. If you arrive before 4pm nobody can help you (this is stated on the website but I find it still not very customer friendly) and 3. They charge a obligatory breakfast. It is only 5 Euro's a day but in a city like Berlin I like to go outside and eat my breakfast.
Highly recommended!

  • Stayed August 2010, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about City Guesthouse Pension Berlin

Gleimstrasse 24, 10437 Berlin, Germany
Price range (per night):* INR2,173 - 7,524

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