Centrally located hotel with extremely helpful reception staff . They recommended restaurants , booked taxis , tour buses - very friendly. Breakfasts excellent !

Real value for money hotel with the most helpful staff on hand. The rooms are spread over two floors with the 2,3 and 4 bed rooms being the best value for money and giving plenty of space . Our room had a large wardrobe, comfy beds and a sitting area. The bathroom was spacious and very clean. The hotel was situated in a quiet area near to the boutiques and underground stations. Reception were on hand to give advice on travel and eateries in the area. In terms of what do do in Berlin , the top recommendations would be the Berlin Wall, Holocaust Memoral, Berliner Dom, Reichstag, Tv Tower - a good starting point would be a bus tour to help get your bearings. If time permits a visit to Potsdam , half hour away , is well worth it.

The location of the hotel is very good because it is at walking distance from the shopping district and restaurants. Public and touristic transportation stops are also nearby. The personnel was very friendly and the breakfast buffet was good.
However, on the downside we found that there is no 24 hours presence at the reception, which limits the arrival and departure. Due to our late arrival, we had to get the keys from an adjacent restaurant where they had no idea there was a hotel parking garage which we preordered and paid for. This also forced us to carry along the room keys with the heavy key holder, every time we planned to get back to the hotel late. On the evening before our early leave, we wanted to checkout but the reception closed earlier than usual (??) So we could not pay cash as we intended to and eventually had to bear extra exchange fee. We were also charged for a breakfast we did not have.
The entrance and stairway of the hotel were always dirty and neglected. The elevator stops at middle floors so one has to carry the suitcases up or down half a floor. This was quite inconvenient for us.
The rooms are spacious but with old furniture and tiny TV sets. There are not enough wardrobes for cloths. In the two rooms which we occupied we were welcomed by a very unpleasant smell from the lavatory which remained throughout our entire stay. This indicated that no proper detergents have been used. Heating facility in the bathroom would make it more pleasant to take a shower (especially during our winter stay). There are no ‘Do Not Disturb’ signs to be placed on the doors so the cleaning personnel occasionally barged into the room when it was not convenient. Each time this happened we discovered upon return that we did not get clean towels and had to address the reception. The hotel offers Internet access but there is VERY limited bandwidth.

we have made a reservation from the internet for ITB Berlin fair.When i see the photos i was not sure about do i like the hotel or not but when we arrive the hotel we understood with my friends that was right choise.building is very old and nice like all berlin but very wide and comfortable rooms and very good location.and especially thanks for all receptions all of them was great peoples very smiling helpfull and friendly.definitelly i can recomended this place.