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The Mandala Hotel – reviews, photos

5.0 of 5
Potsdamer Strasse 3, 10785 Berlin, Germany (Formerly Madison Potsdamer Platz)
Hotel amenities
The Mandala Hotel
The Mandala Hotel
The Mandala Hotel
The Mandala Hotel
The Mandala Hotel
The Mandala Hotel
Ranked #16 of 660 hotels in Berlin
4.5 of 5 stars 373 Reviews
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373 reviews from our community

What travellers say about this hotel
  • Potsdamer Platz(10)
  • Sony center(7)
  • Management suite(5)
  • Unter den Linden(4)
  • Fresh juice(4)
  • Very large(4)
  • Friendly and helpful(3)
  • Walk-in closet(3)
Traveller rating
    268
    69
    17
    7
    12
Only show reviews for Family (29) | Couples (142) | Business (76)
Date Rating
New York City, New York
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
28 helpful votes 28 helpful votes
“Location: A+, Service: A+, Room A+”
5 of 5 stars Reviewed 10 January 2012
4
people found this review helpful

First trip to Berlin, a city we found very hard to "figure out" prior to our arrival, but without a doubt we hit the bull's-eye with Hotel Mandala [pronounced man-dah-LAH in Berlin]. I would recommend this well-run and stylish hotel to both short- and long-term guests. The large rooms with closets galore and affordable rates would make it an ideal choice for a long-term stay.

The entire area is all glass-encased new construction [read: no shortage of Starbucks and the like] as this area was literally a no-man's land when the Wall was standing. However it is a short walk to the Berliner Tor [Brandenberg Gate] and Unter den Linden, the main boulevard of Mitte [or "middle"] and is also just a few steps to the delightful Tiergarten Park. On the downside your are in the "middle" of nowhere, in a way, being between the two sides of Berlin. What this means is cabs, which were not terribly expensive. Whatever you do, do not miss the very moving Memorial to the Murdered Jews of Europe which is a two or three minute walk from the hotel. A stone's throw from this memorial is the site of Hitler's bunker, thankfully now filled in, above which is currently a non-descript car park. Nothing demonstrated the splintered history of this city more than this strange juxtaposition.

The hotel shares the building with other entities, so the ground floor entrance to the hotel is a small doorway directly next to the Berlin Film Festival Offices. There is a small lobby on the ground floor, but the bulk of the hotel is on the upper floors of the building (reached via a glass elevator overlooking the Sony Centre across Potsdamer Straße) including the restaurant, Facil, on the fifth floor and the ONO spa on the eleventh (top) floor.

The staff was top notch, embodying that rare combination of being both handsome and helpful. They had the foresight to anticipate our needs and the knowledge to fulfill them. I can't say enough good things about each and every person we encountered at the front desk.

Perhaps my opinion of the front desk is tainted by the very generous room upgrade they gave us, from a 50sqm Management Suite to a rather capacious 80 sqm Grand Suite. The glass-enclosed balcony alone was massive with fancy-schmancy electric louvered windows which wouldn't be out of place in a James Bond film. The main part of the room was large and then meandered around to the bedroom/bathroom and the adjoining closet area, meaning an area literally full of open closets. One small complaint, the very stylized tub offered no intuitive way to get the water from the bath to the shower. My friends at the front desk were very helpful, and I sensed I wasn't the first (or last) person to be flummoxed by this vexing plumbing fixture.

The breakfast at Facil was simply heaven. The level of service and the wide range of food (all delicious) made this the ne plus ultra of hotel breakfasts. I suggest trying to arrive at non-peak times, as the demand for tables was higher than the supply.

The ONO spa is very stylish and offers saunas (no wet heat) and a relaxing area with million dollar views of Berlin.

Like most Americans, our knowledge of European history is spotty, at best, so the hotel was able to engage a tour guide named Peter who was a Berlin-native. This was the best money we have ever spent as in three hours we "got" Berlin in terms of both its history and its evolution. I highly recommend this intelligent personalized approach for Berlin neophytes over the slightly less expensive tour groups.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Surrey
Top Contributor
118 reviews 118 reviews
Reviews in 61 cities Reviews in 61 cities
86 helpful votes 86 helpful votes
“Great Location”
5 of 5 stars Reviewed 8 January 2012

The hotel is close to Potsdamer Platz train station and the Sony Centre. Plenty of restaurants and bars in the vicinity. Hotel is very modern, smooth and sleek. Staff were polite and very helpful. The cocktail bar on the first floor is great to start the night. The room was large and comfortable. Sofa and chairs, writing desk and balcony. Huge bathroom, well stocked wtih towels and robes. Spa on the top floor. I had a full back and neck massage - it was excellent. The breakfasts were delicious. Plenty of buffet style food and a hot choice of eggs, any style and bacon. Great views from the smaller of the dining rooms. would love to return to Berlin, 3 days not long enough to see all the sights, and I would definately stay in this hotel again.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Beautiful modern hotel in perfect location”
5 of 5 stars Reviewed 5 January 2012

I have stayed in many 5 star hotels in my life, and The Mandala Hotel is one the nicest places I have stayed. First of all, the service was impeccable. We spent 2 nights in Berlin and both nights we spent our first drink in the hotel bar, which was amazing. Great wine, complimentary nibbles and perfect ambience. The breakfast was delicious. So much to choose from and they offer you freshly cooked hot breakfast on top of the wide selection on the breakfast bar. The room was very spacious, with a view over the street of postdamer strasse and the sony centre which was such a treat. The bath was massive, it was like having your own spa! A tip is to get the 200 bus just outside the hotel to the Zoo then hop onto the 100 bus which takes you to all the sites around berlin at a small cost. Only negative was the pillows! Had to ask for more as they were so flat! If I were staying in Berlin again, Mandala would be my choice.

Room Tip: ask for a view of the street facing the sony centre! It is so entertaining watching everyone!
See more room tips
  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derry, United Kingdom
1 review
“A Perfectly Located Hotel”
5 of 5 stars Reviewed 3 January 2012

The Mandela Hotel is an excellent hotel. It is ideally situated for tourists wishing to do a spot of sightseeing or shopping. The suites are spacious, well appointment and are well maintained. The staff are very friendly, professional and helpful. The spa is the perfect way to relax after a long day of sightseeing.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Boston, MA
Senior Contributor
24 reviews 24 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“A fabulous hotel”
5 of 5 stars Reviewed 28 December 2011

First trip to Berlin and the hotel selection was a home run, yup we are American. The location, room, spa, breakfast and staff were among the very best we have experienced home or abroad.
We received assistance with restaurant booking prior to our visit and thoughtful service through out our stay. Not sure when we will return to Berlin but Mandala will be our choice.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about The Mandala Hotel

Potsdamer Strasse 3, 10785 Berlin, Germany (Formerly Madison Potsdamer Platz)
Price range (per night):* INR10,810 - 20,052

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