I have stayed at the Grand Hyatt, Berlin sixteen times. The most recent stay was December 27, 2011 to January 1, 2012. It's a great hotel. The service is fantastic and the facilities are first rate. I'm headed back again in June and I'm really looking forward to it. It's the best hotel I've ever stayed in and never disappoints me.

I stayed at the Grand Hyatt Berlin with friends a few years ago!

From our arrival to our departure, we were treated very well.

The bellhop was friendly and knowledgeable, and the desk agent had an unforgettable smile!

Hyatt service is always top notch, and does not go unnoticed here...

The hotel is well-located, and Berlin is an amazing city in itself, with so much history!

I definitely recommend the Grand Hyatt Berlin to anyone.

This is a very well presented hotel - attractive interior, interesting artwork. We had a very nice king room with a view; the room was spacious, quiet and very clean with a very comfortable bed. A window that opened was a welcome feature. The bathroom was large, with a bath and a walk in shower. An ironing board is not standard in the room but was brought immediately we asked for one. The staff were, on the whole, very friendly and we received a complimentary bottle of sparkling wine when a member of staff spotted a birthday when we exchanged travelers' cheques.The hotel is very well located for sightseeing but less so if you are looking for a lively night life. The hotel seems to cater more to business guests than tourists and we felt very under-dressed among the shirts and ties and suits at Saturday morning breakfast, and I didn't feel that the staff were comfortable with our attire.

Our cons are minor in relation to the positives: very limited English language TV channels - basically only sport and news. Films were on offer but quite old and at 10 euros expensive. Wifi was also expensive at 18 euros a day (the first half hour was free). Given the price of the rooms I think you could reasonably expect free wifi. Better water pressure in the shower would be nice. The breakfast buffet was disappointing - especially the hot food which tended to be over-cooked and greasy.

All that said, overall we loved the look of the hotel and the room, and had a very comfortable stay.

This a 5* hotel which really is...along with some of the prices!

Room excellent and very quiet ( courtyard facing and party walls appear to have effective sound proofing which is often not the case even in good quality hotels). The bathroom area is large and very well appointed.

Ice delivered each night but use sparingly with the contents of the mini bar- very expensive (as usual).

Location great.

Food also very good but we limited to one night only due to the cost of the wine (38e- cheapest!) but not a problem as surrounded by very good restuarants and bars.

The jewel of the hotel is the 9th floor spa area- swam on Christmas day overlooking Berlin followed by steam room and luxury shower/spa facilities!

This hotel delivers.