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Mercure Hotel Berlin am Alexanderplatz – reviews, photos

3.0 of 5
Mollstrasse 4, 10178 Berlin, Germany
Hotel amenities
Mercure Hotel Berlin am Alexanderplatz
Mercure Hotel Berlin am Alexanderplatz
Mercure Hotel Berlin am Alexanderplatz
Mercure Hotel Berlin am Alexanderplatz
Mercure Hotel Berlin am Alexanderplatz
Mercure Hotel Berlin am Alexanderplatz
Ranked #383 of 660 hotels in Berlin
3.5 of 5 stars 363 Reviews
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363 reviews from our community

    Trip type
Traveller rating
    51
    146
    100
    43
    23
Date Rating
Posted by an Accorhotels.com traveller
Munich, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Disappointment”
2 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

Mercure Hotels generally offer good value for mone. The Mercure Alexanderplatz (formerly Agon) is a massive disappointment. The rooms are loud as it is on a major road and the soundproofing is not good. In the first room I was allocated, the socket above the desk did not function - it sparked when I put my plug in it. In the second room the refrigerator was so loud that I ended up pulling out the plug to stop the noise.

  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
2 reviews
“Great location, relatively old hotel”
4 of 5 stars Reviewed 4 December 2011

Had a nice and pleasant stay at Agon am Alexanderplatz. The hotel is good value for money, however, relatively old. We had a suite-size room and a balcony with views to the TV-tower. There is some noise from the busy intersection outside. Location is fantastic! 10 min. walk from the Alexanderplatz (where all types of public transportation is available) and a tram right outside the door. The breakfast is not impressive, but it will give you a good start to the day at 9 EUR. The service in the reception was friendly.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask AKB_Copenhagen about Mercure Hotel Berlin am Alexanderplatz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Clean but basic”
3 of 5 stars Reviewed 4 November 2011
1
person found this review helpful

This hotel appears to be converted single room apartments from the communist era. The rooms were a good size. Mine had two single beds, a wash room with toilet, basin and shower. Plenty of hot water. I also had a little kitchen area with two hot plates and a sink but nothing to do with them not even a kettle to make tea or coffee which is a shame as the hotel had now restaurant or bar so if I got hungry or thirsty at any time after breakfast I had to go out! There is another hotel with a bar/restaurant open to anyone across the road but if I wanted more choice I had to walk a quarter of a mile to alexanderplatz which had a good choice of bars, restaurants and access to the train networks. The bed was acceptably comfortable but not luxury. The towels and sheets kept clean and tidy daily. Breakfast was good in the continental style with an excellent choice of fruit, serial, cheeses, sausage, scrambled eggs, coffee, tea, fruit juices etc. The reception desk was staffed I think from early morning till about 1am.
There was some building work which did not effect me or the other guests but it looked as if they might be fitting up an area for a bar or restaurant. I hope so as this was the only major fault I found here.
Overall a reasonable experience but not for the pampered! I would go back if I was on a budget as it is very well situated, close to trams and bus routes and only a short walk from trains at Alexandraplatz. Very clean and with a good breakfast.

  • Stayed October 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seattle
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“rude staff”
3 of 5 stars Reviewed 14 October 2011
1
person found this review helpful

Staff gave me wrong direction to train station. Rude with every interaction. Hot rooms no AC. Location only good thing about this hotel.

Room Tip: rude staff
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  • Stayed October 2011, travelled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask moosenp about Mercure Hotel Berlin am Alexanderplatz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
2 helpful votes 2 helpful votes
“So Clean, kind people, good location. Huge rooms. Very good price-quality relationship.”
5 of 5 stars Reviewed 6 October 2011
2
people found this review helpful

This is an excellent hotel. We had a very good experience there, breakfast is so complete and the staff so kind. Rooms are so big and include a kichenet, a mini living room and a enormous balcony. They don't have big beds but it's Perfectly possible to move the two smal and make a bigone. So clean!

  • Stayed September 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Mercure Hotel Berlin am Alexanderplatz

  • Agon Am Alexanderplatz Berlin
  • Agon Am Alexanderplatz Hotel Berlin
Address: Mollstrasse 4, 10178 Berlin, Germany
Price range (per night):* INR4,873 - 11,930

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Mercure Hotel Berlin am Alexanderplatz
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