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SORAT Hotel Berlin-Spandau – reviews, photos

3.5 of 5
Heidereuterstr. 37 - 38, 13597 Berlin, Germany
Hotel amenities
SORAT Hotel Berlin-Spandau
Ranked #317 of 660 hotels in Berlin
3.5 of 5 stars 60 Reviews
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60 reviews from our community

    Trip type
Traveller rating
    12
    29
    11
    5
    3
Date Rating
New York
1 review
2 helpful votes 2 helpful votes
“Very rude”
2 of 5 stars Reviewed 8 September 2007
2
people found this review helpful

Everything about this hotel was fine except for the front desk people. For some reason the man that checked me in and the man that checked me out were extremely rude. They never once smiled at me or tried to make me feel like a guest at a hotel. There were some problems with my stay and they never said sorry or tried to make anything better. I certainly didn't feel like I was at a hotel, more like I was at the DMV. I would never stay here again.

  • Stayed September 2007
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Ask bextra about SORAT Hotel Berlin-Spandau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
36 helpful votes 36 helpful votes
“Good Value Hotel”
4 of 5 stars Reviewed 5 September 2006

Quiet, spotlessly clean hotel, very quiet and really good value for money. We were staying to go to athletics at the Olympic Stadium which is 2 stops away on the S-Bann. 10 minute walk to Spandau which has a pretty old town - there was a wine festival on while we were there - lots of different German wines and some interesting (!) bands playing... Would stay again if in the area.

  • Stayed August 2006, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Milly2004 about SORAT Hotel Berlin-Spandau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bucks england
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“use the safe”
2 of 5 stars Reviewed 20 August 2006
4
people found this review helpful

We have just returned from a week's stay at this hotel, good sized rooms and friendly staff. Hotel is about 25 minutes from central berlin by S-Bhan, the local rail system, which was probably at the limit for non car users. If you had a car there was plenty of parking and that would probably have been more convenient.
The locality is quiet but the walk from the rail station to the hotel late at night did involve running the gauntlet of the local drunks who inhabit the park area between the station and the hotel. We took to going the long way round.
The price per room was fair and the breakfast very reasonable at 7 euros per person. Lots of choice from the breakfast menu.
The major downside was the loss of an MP3 player from the room. There is a safe in the room and my advice would be make sure you use it. We had 2 rooms and the room which suffered the loss was occupied by my 17year old daughter and her friend. When I made the manager aware of the loss the reaction was that this was a teenager and it would turn up. The following day the adaptor to the MP3 player was also taken from the room. The unit had a UK connection and would not work without the adaptor. This really made no sense as the cost of the adaptor is probably no more than 5 or 6 euros.
I was more annoyed at the second loss as it seemed whoever had taken the item felt they could take something else with impunity. Unfortunately the reaction was very similar to the first loss. These incidents spoilt what would otherwise have been a very nice stay in a very nice hotel

Stayed August 2006
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“Rookkamers”
3 of 5 stars Reviewed 7 May 2012
Google Translation

Room Tip: als je dit hotel boekt let op als je een niet roken kamer wilt.
See more room tips
  • Stayed April 2012, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Pieter J about SORAT Hotel Berlin-Spandau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SORATHotels, Manager Online Communication at SORAT Hotel Berlin-Spandau, responded to this review
11 May 2012
Hello Pieter J,
thank you for your feedback on our hotel. Please use for your next reservation our own booking service on our hotel website, you have the ability to select here the option non-smoking room or smoking or. And if you made your reservation directly with us, the Wifi is free of charge for you.

Thank you for your stay and taking the time to review,
your SORAT Hotel Berlin-Spandau
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roma
Contributor
15 reviews 15 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Hotel tranquillo, ordinato anche se non vicinissimo al centro di Berlino”
4 of 5 stars Reviewed 2 May 2012
Google Translation

  • Stayed April 2012, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by roioaq for Berlin
Ask roioaq about SORAT Hotel Berlin-Spandau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SORATHotels, Manager Online Communication at SORAT Hotel Berlin-Spandau, responded to this review
4 May 2012
Hallo roioaq,
thank you for your feedback on your most recent stay and your recommendation. We are so pleased to see that we delivered the service you were expecting and that our location worked for you and your visit. We are looking forward to welcoming you back.

Your team of the SORAT Hotel Berlin-Spandau
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Additional Information about SORAT Hotel Berlin-Spandau

  • Achat Hotel Berlin
Address: Heidereuterstr. 37 - 38, 13597 Berlin, Germany
Price range (per night):* INR2,576 - 7,617

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SORAT Hotel Berlin-Spandau
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