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SORAT Hotel Berlin-Spandau – reviews, photos

3.5 of 5
Heidereuterstr. 37 - 38, 13597 Berlin, Germany
Hotel amenities
SORAT Hotel Berlin-Spandau
Ranked #317 of 660 hotels in Berlin
3.5 of 5 stars 60 Reviews
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60 reviews from our community

    Trip type
Traveller rating
    12
    29
    11
    5
    3
Date Rating
Baarn, The Netherlands
Top Contributor
61 reviews 61 reviews
Reviews in 51 cities Reviews in 51 cities
39 helpful votes 39 helpful votes
“Nice hotel”
3 of 5 stars Reviewed 15 October 2011

Good hotel. Altough it is far away from the Berlin city centre. But Spandau has a nice city centre and there is even a shopping mall opposite the Berlin Spandau railwaystation. From there it is a 25 minutes railway trip to Berlin Zoo station. However,the nearest railwaystation is Stresow but this station is served by less trains. There is also a busstop near the hotel at Ruhlebener strasse. The hotel itself is good, my room was clean. The safe didn't work. The breakfast buffet is good, but if you want coffee you must order it. Internet is 5 euros for 24 hours but according to my travel agency it was free of charge. You can also rent a bike for 12 euros a day. The desk was unstaffed when I wanted to check out. There was even no one showing up when I rang the bell! So I left the hotel without checking out.

  • Stayed October 2011, travelled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask A.Brouwer about SORAT Hotel Berlin-Spandau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SORATHotels, Manager at SORAT Hotel Berlin-Spandau, responded to this review
25 October 2011
Dear A.Brouwer,
thanks for leaving a comment. We will take it into consideration. Of course we fill find a solution as soon as possible. We would like to apologize especially for your complain concerning the checkout. We affirm that this not our usual standard. Thanks again for taking your time and to give us your feedback.

Kind regards, your team of the SORAT Hotel Berlin-Spandau
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“great find”
5 of 5 stars Reviewed 20 August 2011
2
people found this review helpful

we where going to a gig at the zitadelle so wanted somewhere close. we knew the hotel was a bit away from the city and where a little concerned that we would not be able to get to see much of Berlin centre due to this. BUT... the public transport in Berlin is so efficient, we need not have worried. The hotel was lovely, our room was better than some of the 4* hotels we have stayed in. Everything we needed was there, hairdryer, nice view of the garden, easy to find, clean, a comfortable bed, mini bar that actually had stuff in it! and even bathrobes (unusual for 3*). We paid for the breakfast which was very nice. The staff were helpful without being intrusive. The little bar was well stocked and sitting outside the front of the hotel for a night cap was very pleasant indeed. The area of Spandau if beautiful and we enjoyed a quiet meal at a lovely restaurant only a couple of bus stops away from the hotel. A bit out of the way but a great find and we will stay here again on our return to Berlin.

  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
1 review
2 helpful votes 2 helpful votes
“Very rude”
2 of 5 stars Reviewed 8 September 2007
2
people found this review helpful

Everything about this hotel was fine except for the front desk people. For some reason the man that checked me in and the man that checked me out were extremely rude. They never once smiled at me or tried to make me feel like a guest at a hotel. There were some problems with my stay and they never said sorry or tried to make anything better. I certainly didn't feel like I was at a hotel, more like I was at the DMV. I would never stay here again.

  • Stayed September 2007
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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“Good Value Hotel”
4 of 5 stars Reviewed 5 September 2006

Quiet, spotlessly clean hotel, very quiet and really good value for money. We were staying to go to athletics at the Olympic Stadium which is 2 stops away on the S-Bann. 10 minute walk to Spandau which has a pretty old town - there was a wine festival on while we were there - lots of different German wines and some interesting (!) bands playing... Would stay again if in the area.

  • Stayed August 2006, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Milly2004 about SORAT Hotel Berlin-Spandau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bucks england
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“use the safe”
2 of 5 stars Reviewed 20 August 2006
4
people found this review helpful

We have just returned from a week's stay at this hotel, good sized rooms and friendly staff. Hotel is about 25 minutes from central berlin by S-Bhan, the local rail system, which was probably at the limit for non car users. If you had a car there was plenty of parking and that would probably have been more convenient.
The locality is quiet but the walk from the rail station to the hotel late at night did involve running the gauntlet of the local drunks who inhabit the park area between the station and the hotel. We took to going the long way round.
The price per room was fair and the breakfast very reasonable at 7 euros per person. Lots of choice from the breakfast menu.
The major downside was the loss of an MP3 player from the room. There is a safe in the room and my advice would be make sure you use it. We had 2 rooms and the room which suffered the loss was occupied by my 17year old daughter and her friend. When I made the manager aware of the loss the reaction was that this was a teenager and it would turn up. The following day the adaptor to the MP3 player was also taken from the room. The unit had a UK connection and would not work without the adaptor. This really made no sense as the cost of the adaptor is probably no more than 5 or 6 euros.
I was more annoyed at the second loss as it seemed whoever had taken the item felt they could take something else with impunity. Unfortunately the reaction was very similar to the first loss. These incidents spoilt what would otherwise have been a very nice stay in a very nice hotel

Stayed August 2006
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Additional Information about SORAT Hotel Berlin-Spandau

  • Achat Hotel Berlin
Address: Heidereuterstr. 37 - 38, 13597 Berlin, Germany
Price range (per night):* INR2,576 - 7,617

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