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Steigenberger Berlin – reviews, photos

5.0 of 5
Los-Angeles-Platz 1, 10789 Berlin, Germany
Hotel amenities
Steigenberger Berlin
Steigenberger Berlin
Steigenberger Berlin
Steigenberger Berlin
Steigenberger Berlin
Steigenberger Berlin
Ranked #45 of 660 hotels in Berlin
4.5 of 5 stars 596 Reviews
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596 reviews from our community

What travellers say about this hotel
  • Great location(9)
  • Very nice(5)
  • Really good(4)
  • Executive room(4)
  • Clean and comfortable(3)
  • Main shopping(3)
  • Swimming pool(3)
Traveller rating
    320
    196
    43
    28
    9
Only show reviews for Family (60) | Couples (151) | Business (105)
Date Rating
Posted by a Deutsche Bahn traveller
Frankfurt, Germany
1 review
“Great location...”
4 of 5 stars Reviewed 9 February 2012

Check in fast, professional, friendly. Room was clean....a little tight as we had an extra bed for our 10 year old. First bottle (o,5lt.) water was complementary (sign was missing) which is not common in Germany.
Pool was small but very relaxing as water was lovely and warm 28°C ! However, shower in the changing room was unisex with no seperation....not good.
Location excellent...close to Kudamm (main strip for shopping) and to the tube station.
Breakfast..great selection..fresh...except for food under the warm light (sausages, bacon, scrambled eggs) was luke warm.
Definitely worth returnung to.

  • Stayed February 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torsten Schulze, Manager at Steigenberger Berlin, responded to this review
16 February 2012
Dear guest,

Thank you for your comment on tripadvisor.com.

We truly appreciate your impressions and it is very nice to read that you had a nice stay in our hotel and recommend us.

Thank you very much for your hint concerning the missing sign on the bottles of water in the room. We ordered new sign immediately.

We are really sorry that you did not like the showers in our spa area which are separated with a
wall of frosted glass. We will speak to our in-house technicians to search for a better solution.

We are looking forward, welcoming you back to our Hotel in a not too far future.

For any further wishes or questions please do not hesitate to contact us.

With kind regards
STEIGENBERGER HOTEL BERLIN

Torsten K. Schulze
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv, Tel Aviv, Israel
1 review
“Highly recommend”
4 of 5 stars Reviewed 6 February 2012

i spent four days at the Steigenberger hotel with my girlfriend during January . besides the pleasant guy at the door,we got checked in by a very nice and informative reception staff.i could see from the first moment the the service is Steigenberger's highest value. It is located on one of the most centraled streets in Berlin.where u can find large selection of restaurants ,cafes , and other shopping attractions. the rooms were clean and well organized,the only problem was the TV. there weren't any English speaker's channels ,not even one.
the breakfast there is wonderful and can turn to everyone no matter what kind of fool they like at morning time.a very calm and elegant bar.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask shachaf K about Steigenberger Berlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torsten Schulze, Manager at Steigenberger Berlin, responded to this review
16 February 2012
Dear “shachaf K”,

Thank you for your comment on tripadvisor.de.

We truly appreciate your impressions – it is great to read that you enjoyed your stay in our hotel.

We would like to use this opportunity to report that we do have English TV channels – these are: BBC news (channel 20) and CNN (channel 21).

We are looking forward, welcoming you back to our Hotel in a not too far future.

For any further wishes or questions please do not hesitate to contact us.

With kind regards
STEIGENBERGER HOTEL BERLIN

Torsten K. Schulze
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nicosia
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Very nice and comfortable stay”
5 of 5 stars Reviewed 3 February 2012

It was a very nice stay. The executive room was very comfortable and the access to the executive lounge very convinient. Room was clean and everything in perfect condition.
There was an issue with the magnetic keys for both room and lounge and i had to change them several times... sometimes it was a bit annoying...

Room Tip: I stayed in an executive room, which i highly recommend
See more room tips
  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask elpidoushka about Steigenberger Berlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torsten Schulze, Manager at Steigenberger Berlin, responded to this review
9 February 2012
Dear "elpidoushka",

Thank you for taking the time to write about us here.
Your positive feedback motivates us and shows that we are on the right track.

We are pleased that we were able to convince you with our newly renovated rooms and our 24-hour lounge.

Our key card system has stood the test. We have put ourselves in connection with our front office manager to investigate the matter, which was described by you.

We would be looking forward to welcome you again and wish you all the best.

Best regards
Steigenberger Hotel Berlin

Torsten K. Schulze
General Manager
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Tampere
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
“Top Notch”
5 of 5 stars Reviewed 2 February 2012

Our long weekend here was just perfect.

This hotel is excellent! It is located right on the spot and there are some many things to do and to see in Berlin. I truly recommend taking the 3 day ticket for public transportation; it is so convenient and cheap comparing taking a cab when you need. I guess we spend most of the time outside doing all the touristy stuff you need to do in Berlin.

The hotel itself has a lot to offer. The rooms are really, really nice. They have nice décor, and the functionality is great (you got everything you need basically). And if not, the personnel fix it for you in no time. They are so nice and friendly, that it makes you feel like home. The breakfast is completing the package, it is definitely good. I will recommend.

  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Henry R about Steigenberger Berlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torsten Schulze, Manager at Steigenberger Berlin, responded to this review
9 February 2012
Dear "Henry R",

First of all, we would like to thank you for your review concerning your recent stay in our hotel.

We are very glad to read that you had an enjoyable stay and that you are going to recommend our Steigenberger Hotel Berlin.

We are glad to hear so many commendations for our dedicated employees and our certified organic breakfast.

We would be looking forward to welcome you again and wish you all the best.

Best regards
Steigenberger Hotel Berlin

Torsten K. Schulze
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Philippines
Contributor
16 reviews 16 reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
“Love the location. Nice Bday breakfast.”
4 of 5 stars Reviewed 1 February 2012

It was really nice and pleasant stay. The bell boy was very nice. Everything are clean. Nice interiors. Great breakfast. My fiance organize great bday arrangement with me and my friends. It was very nice. The only negative thing are the elevator. It was always making a strange noice and feels like its going apart. I think they need to look after this matter. We will be back.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask elzyech about Steigenberger Berlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torsten Schulze, Manager at Steigenberger Berlin, responded to this review
6 February 2012
Sehr geehrter Gast, Liebe „elzyech“,

Vielen Dank für Ihren Besuch in unserem Hotel und dass Sie sich die Zeit genommen haben uns zu bewerten.

Es freut uns sehr, dass Sie Ihren Aufenthalt in unserem Hotel genossen haben und es ist schön zu lesen, dass Sie die Absicht haben uns wieder zu besuchen.

Vielen Dank für den Hinweis, über Geräusche in einem unserer drei Aufzüge. Wir haben dies umgehend unserem Technischen Leiter weiter gegeben, er wird Ihren Schilderungen unverzüglich nachgehen.

Wir freuen uns, Sie bald wieder begrüßen zu dürfen. Bis dahin wünschen wir Ihnen alles Gute.

Bei Fragen stehen wir Ihnen gerne zur Verfügung.

Mit freundlichen Grüßen aus Berlin
Steigenberger Hotel Berlin

Torsten K. Schulze
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Steigenberger Berlin

  • Steigenberger Hotel Berlin
  • Berlin Steigenberger Hotel
Address: Los-Angeles-Platz 1, 10789 Berlin, Germany
Price range (per night):* INR6,329 - 16,523

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