Check in fast, professional, friendly. Room was clean....a little tight as we had an extra bed for our 10 year old. First bottle (o,5lt.) water was complementary (sign was missing) which is not common in Germany.
Pool was small but very relaxing as water was lovely and warm 28°C ! However, shower in the changing room was unisex with no seperation....not good.
Location excellent...close to Kudamm (main strip for shopping) and to the tube station.
Breakfast..great selection..fresh...except for food under the warm light (sausages, bacon, scrambled eggs) was luke warm.
Definitely worth returnung to.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16 February 2012
Dear guest,
Thank you for your comment on tripadvisor.com.
We truly appreciate your impressions and it is very nice to read that you had a nice stay in our hotel and recommend us.
Thank you very much for your hint concerning the missing sign on the bottles of water in the room. We ordered new sign immediately.
We are really sorry that you did not like the showers in our spa area which are separated with a
wall of frosted glass. We will speak to our in-house technicians to search for a better solution.
We are looking forward, welcoming you back to our Hotel in a not too far future.
For any further wishes or questions please do not hesitate to contact us.
With kind regards
STEIGENBERGER HOTEL BERLIN
Torsten K. Schulze
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC