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Abion Spreebogen Waterside Hotel – reviews, photos

4.0 of 5
Alt-Moabit 99, 10559 Berlin, Germany
Hotel amenities
Abion Spreebogen Waterside Hotel
Ranked #43 of 663 hotels in Berlin
4.5 of 5 stars 238 Reviews
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238 reviews from our community

What travellers say about this hotel
  • Very nice(3)
  • River spree(3)
  • S Bahn(3)
Traveller rating
    136
    86
    10
    4
    2
Only show reviews for Family (16) | Couples (61) | Business (54)
Date Rating
London, United Kingdom
1 review
“Terrible customer service”
1 of 5 stars Reviewed 16 January 2012

I would like to share our terrible experience that we had with Abion Hotel's cashier Netscher Ingo over the Christmas break 2011.
In the middle of the breakfast we were forced to leave as apparently our booking did not cover this meal. Absolutely horrible!!!The gentleman who was dealing with our case did not have any knowledge about the customer service. As we had booked four nights at the hotel via Laterooms and we got very good price for the accommodation he treated as 2nd class guests. His lack of basic knowledge about the options on Laterooms website caused the misunderstanding. Instead of calling Laterooms service Mr Ingo was arguing with us in front of other customers and reception staff that our breakfast had not been included. We wasted over one hour of our holidays calling from OUR English mobiles back and forth to Laterooms service. Mr Ingo was rude enough to argue with the person from the Laterooms. However very pleasant lady from Laterooms explained Mr Ingo that we deserved his breakfast!!!!!
We stay at the hotels very often and we have not met such POOR CUSTOMER SERVICE in our hoilday history. Mr Ingo never said sorry for his behavior and mistake , he just blushed and quietly offered 10% off our total bill.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask aga m about Abion Spreebogen Waterside Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Hotel on Spree River near Brandenburg Gate”
5 of 5 stars Reviewed 23 November 2011
3
people found this review helpful

This was an excellant hotel in terms of the room, breakfast and location.
Room - We stayed in a triple standard room which was actually on two floors with a spiral stair case leading from one room to the other. This gave a nice spacious feel. Clean, comfortable and modern.
Breakfast - This was first class and went beyond the usual continental arrangement. There were cold meats, rolls, cheeses, etc, however in addition there were hot foods including scrambled egg, sausages, bacon, etc all included in our B&B room rate.
Location - Attractive location on Spree River, about 20-25 mins walk from the Brandenburg Gate, Reichstag. Very nice local retsaurant/bar, Paulaner's im Spreebogen, just along from the hotel, 10-12 euro's for main course in large portions.

Room Tip: If you want a riverside view, you will need to specify this and may pay a little more
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  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask john_mcp_10 about Abion Spreebogen Waterside Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Top Contributor
55 reviews 55 reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
“Best hotel breakfast ever!”
5 of 5 stars Reviewed 12 October 2011
1
person found this review helpful

There are many good things you can tell about this hotel, but the choice of breakfast exceeds any 5* hotel I've been to. You must try it before you can believe your eyes. The price is reasonable, especially for groups and pre-booked business travel. The location isn't all that central, but it's well linked by public transport and not far from Tegel airport (taxi about EUR12). The rooms are spacious and most of them fully equipped and furnished. Some don't have a proper shower, but a curtained bathroom area, like in Holland. It's great for joggers, as there's a lovely train running by the hotel. It's peaceful and quiet and the Spree river provides some nice views, especially at sunset. The staff is helpful and generally no problems whatsoever. But their breakfast...!

  • Stayed June 2011
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask coby3 about Abion Spreebogen Waterside Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schwetzingen, Germany
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
“nice business conference location”
5 of 5 stars Reviewed 15 September 2011
1
person found this review helpful

i stayed here for a business conference. staff was friendly and helpful, conference facilities were perfect. also a stunning view from the gym.

  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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Ask KarlPopp about Abion Spreebogen Waterside Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Slovakia
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Very pleasant. Recommended”
5 of 5 stars Reviewed 7 September 2011
2
people found this review helpful

We were two couples, staying in August 2011. We booked the hotel at the hotel web site (89 eur). The price was the same as any other sites, but we got a bonus - you can pick from a 'special coffee' or a sparkling wine. We went for wine and drank it in the evening at the hotel bar. It is a very 'warm', pleasant bar, great service, we got all kinds of nuts with the wine as well. It has a nice atmosphere, you feel like coming home from a day of sightseeing.
I think that the hotel is advertised as a business hotel, but I believe that it is great for any purpose. There is also fitness and sauna which we didn't try and we had a view of the river even though we did not book it.
The room and the bathroom were perfectly clean, very comfortable - 4 stars level, spacious and with everything you expect to have in your hotel room.
The location is fine, not right in the center (unter den linden), but not too far either. 10 minutes by bus to the brandenburger tor/unter den linden and 5 minutes from the main railway station (hauptbanhof). The bus stop is right next to the hotel.
We did not take the breakfast at the hotel but had a coffee with cakes in a coffee place which is basically in the same building as the hotel. There is also a supermarket and a bistro next door.
reasonable price (value for money), good location, great service, very nice rooms and interior. recommended!

Room Tip: I think that all the rooms have a river view, so don't pay extra money to get one.
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  • Stayed August 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Abion Spreebogen Waterside Hotel

Alt-Moabit 99, 10559 Berlin, Germany
Price range (per night):* INR5,183 - 15,047

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