My recent stay at the Adlon was my second, and although the first stay was great, the second was even better: the free wireless internet is a very welcome addition, and the standard of customer service — already very high — has increased.

The location is excellent: very close to public transport (and abundant taxis), right next to the Brandenburg Gate and opposite the Tiergarten, a short walk to many major tourist destinations, and a very easy trip by taxi or U-bahn from the main station.

The rooms are very well-equipped, with large and exceptionally comfortable beds, and sufficient wardrobe space. Housekeeping do a great job, and often leave bowls of fruit and/or chocolate.

Breakfast at first seems expensive (over 30€/person/day), but is very definitely worth it — a huge variety of breads, spreads, cereals, cheeses and cold meats, with the usual hot dishes prepared on request. The quality of the individual elements is exceptional (best bacon anywhere) and the overall selection is very well designed.

The selection of on-site restaurants is good, although I only tried Uma (Japanese-inspired cuisine). Room service seemed fine, with reasonable prices and nice presentation, but as my sole order was a currywurst I can't comment on the food quality.

Both experiences with the Adlon were great, and I look forward to staying there next time I'm in Berlin.

I stayed here for a company event so I can't comment on the price. What I can say is the location is brilliant - eating breakfast looking at the brandenburg gate is superb. 5 minutes from the Reichstag (3 days notice if you want to do the atrium tour). The spa, pool, bar & restaurant are all excellent. Rooms were pretty special with a comfy bed and well insulated! It's probably the best hotel I have stayed in in Europe

poor service, poor lodging and a weak front desk staff add up to poor experience. They actually lied about my ability to upgrade to a higher grade room, which I was able to do online at the front desk. Room Service was for a simple coffee was bad. For 300 EU a night for a poor room, we weren't allowed access o the hotel for 30 minutes as a political dignitary was in town. This is simply wrong

wandering through europe with my son, we stopped in berlin after iceland/denmark/norway and decided to splurge. hotel staff greeted us like we were bank presidents and not old hippie and teen-ager with backpacks. received magnificent room up-grade with huge opening windows on top floor over-looking brandenberg gate. lobby/bar/breakfast all world class. have stayed in many five star establishments, but never had better room or hospitality. kempinski is always first class, but this hotel truly rates its flag-ship status. stay here , if you can.