I stayed at the Best Western Atrium during a business trip. Even though I read the tripadvisor reviews before I chose the hotel due to its unbeatable location close to my company. My first impression was that I am part of a time travel straight back to the 70s. The bathroom with its cream/brown toilet, the furnitures etc.

An air condition was obviously overrated and not needed due to the fact that each room had its own stand fan (!). I was accompanied by dust, spiders and flies.

The bed was totally uncomfortable and my back was hurting after just a night. Not sure when they changed the mattress the last time...

There was no mini-bar, no restaurant, no gym, no pool... there was simply nothing you would expect at a 4*-Hotel. At least there was a "lounge" next to the reception where you could drink a beer in the evening. Needless to say that this room was also untouched since the 70s.

There is a breakfast room with a basic selection. I was a bit shocked about the spider webs between curtains and ceiling. They were not removed for almost a week. I guess they will be still there if you decide to book a room in that hotel.

The receptionists were friendly but that's about it.

I would not recommend this hotel to anyone except for the ones who stay there just for a night or two and have business nearby.

Wish I'd checked trip advisor before finding myself in an industrial park miles away from the city centre. Staff pleasant and helpful but undestaffed. Had to constantly wait at front desk for service as only one person working.

Hotel is located outside the touristic city area. It is a long walk away, yet it is 5 min drive away. The hotel is in the center of a commercial center surrounded by many bars, restaurants, clubs, fitness clubs, bowling all a walking distance away. Which is nice if you don't want to have dinner in the old city.

Its good value: Parking is free, internet is free, breakfast is included.

Rooms are basic, yet clean. Breakfast was good. Service was great.

CNN is the only one channel in English and at least in my room the picture was not clear.

This just can't be a four star hotel, it's very disappointing. The description in the brochure is at best exaggerated , it says it is idylically situated in an oasis of quiet and relaxation. It is actually in the middle of a new commercial centre where the Bavarian forest mentioned is nowhere to be seen. There were no tea or coffee making facilities in the room or foyer, the mini bar had only two bottles of water ( free) and the bathroom was not as clean as it could have been. Gave it a rating of 2 and not 1 only because of the comfortable size of the room.