This hotel is very much a let down when walking into the foyer. It is very dark and featureless.
The Reception staff were very accommodating and pleasant.
The rooms...oh my goodness...my suitcase could not fit as the room was like a tiny box. I felt claustrophobic and immediately contacted reception to change rooms. My colleagues room was much much bigger but they insisted I had to upgrade, Euro25 per night, to get a bigger room. I was paying for both rooms!!!!!
The new room was much much better but the decor was so dark and dreary, quite depressing actually.
The bed was amazing and the choice of pillows incredible...but why oh why can they not have proper double beds...why two single beds pushed together?
Internet facilities were very very expensive. In this modern age and in a "supposedly" 4 star hotel one would imagine wifi would be free to guests.
Breakfast is 21Euro per person!!!!! For a continental breakfast of inferior quality this is extortionate.
The residents bar closes early and they refuse to remain open to accommodate the guests.
Location of this hotel is great. It is beside Central Station, the underground and the city centre is minutes away.
- Nh Hotels Munich
- Nh Hotel Munich
