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Herzog Wilhelm Hotel – reviews, photos

3.0 of 5
Herzog-Wilhelm-Strasse 23, 80331 Munich, Bavaria, Germany
Hotel amenities
Herzog Wilhelm Hotel
Herzog Wilhelm Hotel
Herzog Wilhelm Hotel
Herzog Wilhelm Hotel
Herzog Wilhelm Hotel
Herzog Wilhelm Hotel
Ranked #323 of 390 hotels in Munich
3.0 of 5 stars 159 Reviews
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159 reviews from our community

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Traveller rating
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Date Rating
fife
Senior Contributor
24 reviews 24 reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
“central location”
3 of 5 stars Reviewed 3 March 2011

Small rooms & bathrooms are the main problem with this hotel.I was in a twin by myself luckily, as two people would struggle to to move around! Apart from that the breakfasts were good, friendly staff, all you need for a city break. Herzog-Wilhehm is ideally located for Marien Platz where all the lovely churches are plus good shops.
Time permitting a visit to Garmisch is recommended, my son & I took the train and the scenery was lovely.
If you need plenty space I wouldn't stay here but it's ok for a short break.

  • Stayed April 2010, travelled with family
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
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Ask bunto about Herzog Wilhelm Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Senior Contributor
37 reviews 37 reviews
Reviews in 28 cities Reviews in 28 cities
12 helpful votes 12 helpful votes
“Basic Hotel in Munich”
3 of 5 stars Reviewed 24 January 2011

This is a nice hotel in Munich quite well located, you can walk from there to the central station, (20 minutes). Rooms are a bit small, my friend and I wanted a double bed but they didn't have it.

  • Stayed September 2010, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask chager77 about Herzog Wilhelm Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warsaw, Poland
1 review
“NEVER AGAIN”
1 of 5 stars Reviewed 4 January 2011

I am travelling around Europe quite a lot and I am not used to complain about hotels I stayed. But this time I have to write something about it even if my company had to pay for it.
I am from a former socialist country in Central Europe so I am really not expecting big things and I have seen a lot of hotels in Europe. The most important for me is a clean room, friendly staff and a normal breakfast. This hotel has a three star classification so of course I was not looking for any luxury. But the room was unbelievable dirty and when I checked in and saw the room I really was shocked. The equipement in room is approximately 30 years old and the bathroom was just ugly. So I went back to check in counter and told them that they have to change the room. The young girls who was working there seemed not to be able to change my room. She just told be that she was not allowed to do this. Finally it was late evening and needed to have some sleep so I was just too tired to argue. The breakfast in the morning was worse than in a youth hostel in Soviet Union in the 70ies, the room and the service also.
Finally I had business meeting so I checked out. My secretary and me wrote about ten mails to this so-called hotel that I dont agree how I was treated there. But surprise, surprise-no answer yet- by the way I stayed in October 2010.
So I suggest to everybody, especially business travellers not the stay there to avoid a big deception.

  • Stayed October 2010, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask IwanS about Herzog Wilhelm Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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49 helpful votes 49 helpful votes
“Great location though Manager needs to learn concept of customer service”
3 of 5 stars Reviewed 13 December 2010

Have stayed in this hotel 4x before. As travelling with friends I booked the rooms back in June so was rather surprised to be informed on arrival that no double room available. Showed the written confirmation but Manager said they could not guarantee a double room - so we could not quite figure out what value their confirmation represented.
Location of hotel is excellent, rooms are small but clean and a decent breakfast. Noticed a new place opposite called Motel One so next time in Munich will try this out.

  • Stayed December 2010, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask TraLonW about Herzog Wilhelm Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cologne, Germany
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Most awfull hotel”
1 of 5 stars Reviewed 6 November 2010
1
person found this review helpful

I booked the hotel as if offered, w-lan in the room without extra fee. But the hotel asked 3.95 euros per hour to use the w-lan. Next to the reception desk is a publc internet access without extra fee. But there is no space to note anything. When I asked to manager of the hotel, she just said, it's the way it is.

I noticed other guests complaining that their bed broke down in the night. The manager's reply: If you don't like it the way it is - move.

The stay was during Oktoberfest, so no chance to move as all hotels were booked.

  • Stayed October 2010, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask GermanFreqTraveller about Herzog Wilhelm Hotel
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Additional Information about Herzog Wilhelm Hotel

  • Herzog Wilhelm Munich
  • Hotel Herzog Wilhelm
Address: Herzog-Wilhelm-Strasse 23, 80331 Munich, Bavaria, Germany
Price range (per night):* INR4,089

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