Great hotel and in a great location too. Our room had a magnificent view to kalsplatz. Great space , quiet room, very classic decoration , large marble bathroom. The price a little bit expensive but worth it. We loved the town and the hotel too....just steps from the pedestrian road who leads to marienplatz !!

I am really surprised to see the positive reviews. If you come from North America and are used to the Four Seasons, Ritz, Peninsula, etc., you will not be happy with this hotel. I certainly did not stay in a renovated room (I wonder if there are any).

1. The Room
The room is spacious with high ceilings, but that was about it. The room was worn out, the carpet was particularly gross, I requested a King or Queen bed and I got two single beds next to another. The worse thing was the mattress: it was worn out and not comfortable. I am willing to forgive some flaws if I have a comfortable bed, but I have stayed at "affordable" chains with better beds than this. The room was dated. The small TV did not work. Initially, I thought that the remote's batteries were dead, staff came but could not figure out what was wrong with the TV. Because it was in the evening, their maintenance person did not work and there was nothing they could do (hint - switch the TV with the one in an unoccupied room - the hotel was not full).

2. The Service. The service at the front desk was professional, but not particularly warm (not a criticism, it's a cultural trait). When I ordered room service, the Pellegrino bottle I ordered was not there. I called and I was told it would be right up. It came almost 20 minutes later. I did not understand that, as bringing a bottle of water did not require any prep work and the hotel did not seem that busy on a Wednesday night in January. I also had some pressing to do. They did an awful job with creases showing on my shirt, including the collar - I could do a better job and I do not claim to be very talented in that area. I had it pressed a second time and it was not much better. Overall, the hotel seemed to be understaffed.

3. The Facilities.
The location is ok, but not the best. The hotel looks like it was build by the communists and overlooks a busy motorway. The good thing is that the old town's gate is about a 5 minute walk away. Their gym - a key feature for the business traveler - was tiny, a couple of old machines adjacent to their whirlpool. I complained about this given that they had advertised a state of the art gym. They seem to have eliminated those representations from their web site. On my way to the "gym" I noticed a couple of young women sitting in the hallway next to a room. I am not sure what they were doing there. On my way back from the gym, they were still there. They way they were dressed, they could have been - well you can imagine - but perhaps not, I have no way to tell. Back in my room, I immediately called the front desk and told me that they would send someone immediately, it sounded like it was not the first time this had happened.

4. Restaurant.

I had breakfast at the restaurant, like the rest of the hotel, it felt quite dated. I got the impression that this might have been a significant restaurant in the city once upon a time. It is difficult to judge a restaurant by its breakfast, but it was fine by German standards. The service was attentive.

5. Conclusion.
Certainly not a 5-star hotel. I will never stay there again when in Munich. The most surprising and disappointing thing was the fact that the hotel is a member of The Leading Small Hotels of the World. This affiliation has lost a lot of goodwill with me and, although I had good experiences with other members of the affiliation, it will never consider it again when making a hotel choices because it failed its very purpose: providing reliability and predictability when a traveler makes a hotel decision.

This property was physically very nice. The room was beautiful and comfortable, though not large. My colleagues were not in renovated rooms and theirs seemed a bit shabby. The staff is polite if not warm. The restaurant in the hotel is way too expensive. The location seemed central. Overall, a good stay.

We stay last week at the Koeningshof after leave the horrible Kempinski, and for the same price we had a MUCH better room, the hotel is not the end of the world, but is not bad for an emergency.