What a lovely hotel - really well appointed - and a special pillow service for those with allergies - topped off a great stay in Munich

My husband and I recently stayed in this hotel, September 2011. We were on a European tour and did not realize we would be in Munich for Octoberfest. We assumed Octoberfest was held in October! As a result hotel was EXTREMELY expensive. That aside because of the cost I assumed it would e a top notch hotel like the ones we had stayed in throughout our European trip. We had been to the Ritz in Berlin, Hotel 41 in London, Hotel am Schlossgarten in Stuttgart, Park Hyatt in Hamburg. All 5 star with amazing facilities and service. Hotel Konigshof was shabby. The entrance to the front door is lined with dark blue curtains trimmed in white and they were BLACK with dirt. Not a good start. Reception is lovely, light and airy and expensive looking. Service at reception was excellent and I have no complaints there. We were led to our room by a lovely young porter who was very attentive and helpful.

Out room was tiny. It looked directly out onto a grey concrete wall. Nice start. The bathroom was so tiny as well although it did have a deep bath. The toiletries were very basic. Not 5 star quality. The king bed was 2 king single beds pushed together. The sheets on the bed were clean and crisp but they had darned the sheets where holes had appeared!!!!

We did not eat in the hotel as it was so expensive. As we were so disappointed with our room we thought the restaurant would probably be the same. Expensive and lacking. The bar downstairs was excellent with great service but again the interior of the bar is shabby.

Upon our departure we completed a survey and gave to reception. The survey informed this hotel about our disappointment of the hotel. We have not had a single call or email or confirmation they have received our survey.

We paid over 400 euros PER NIGHT for this hotel in the height of Octoberfest. We will never return to this hotel.

Hotel looks very simple and boring outside, but interiors are nice. Lobby area is lovely and I think it is the only part that has been renovated recently. Rooms are fine, althouhg not my style, but definitely need an urgent renovation. Carpets, furniture, bedding, all extremely old. TV is ancient. Bathrooms are great with huge bathtubs. Then again toiletteries are not good enough for a 5 star property. Breakfast was awesome. I have mixed feelings about the staff. Some were great, then again some, especially during check in and check out were not at at all helpful. Location is good, just a short walking distance drom Marienplatz. Overall we were happy with the hotel but cant really say that this hotel deserves to be a leading hotels of the world member.

We had a wonderful stay at this hotel. The staff were friendly, polite and helpful. My family and I were given a lot of attentions and were kindly treated during our stay. The facilities are very good, you can use a computer in the lobby for free, including the printer; the wellness area is also good, a quiet place to relax in the whirlpool after a shopping day, for example. The location is excellent. All in all, it's worth the price.