The hotel is in walking distance from the train station. Everything looks nice and new. There is no old German decorations. Some noise from the street with windows open.
The breakfast is good, but quite expensive and the breakfast room is too small compared to the number of guests on the Sunday morning. The young man in the bar in the two evenings of our stay did his job very well

We stayed the week of Christmas, and found the staff members to be very friendly. They let us know that most of the city closed down for the holiday, and that they’d be offering dinner on Christmas Eve in case we couldn’t find another restaurant. There were free cookies and apples in the lobby, along with some kind of beverage. The rooms were clean and average-sized, and yes, as others have mentioned, the location is a bit sketchy. Having said that, I felt completely safe walking to and from the train station at all hours. I would hardly call it a ‘red-light’ district; the reviewers making that claim have obviously never been to Amsterdam! There are a few questionable establishments in the area, but no drunks or perverts lurking around, and no semi-nude women standing in windows or doorways!

The train station is only a few blocks away, making it a very convenient base for travel in and around Munich. Breakfast at the hotel was expensive, so we opted for sandwiches at the train station, around 2.50 – 3.50 Euro.

They offer free internet access in the lobby. There was only one computer, but we never had to wait to use it. The rooms were comfortable and quiet. I had no trouble sleeping, but I always wear ear plugs so if there was any street noise, I didn’t hear it.

There is a 1 Euro store around the corner – go there to buy soft drinks. The Coke Light that costs 2.90 Euro at the train station is only 1 Euro there. It’s also a good place to pick up inexpensive souvenirs. I found some New Years souvenirs there (6 for one Euro) and saw the same items for 1 Euro each elsewhere around the city.

This is a modern hotel and the room we had was clean--bathroom was tiny--good location to the main train station but the neighborhood is a bit scuzzy! The staff were polite and helpful. We found that if you went to the train station you could buy excursions much cheaper than what the hotel brochure advertise--we took a walking tour following the footsteps of the Third Reich as well as a train trip to Neuschwanstein--both of which I would recommend.Good restaurant on site--very professional service and good quality food.

Located close to the central train station, the BW Cristal Hotel features friendly staff, spacious rooms, internet connection and a good restaurant on-site. Visitors can leave their luggage in a key locked room near the entrance after checking out. Guests can walk from the train station to the hotel which is located only a few blocks away, avoiding taxi fees and providing quick access to the German U-bahn and S-bahn in addition to trains headed in all directions out of the city.