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Hilton Munich City – reviews, photos

4.0 of 5
Rosenheimer Strasse 15, 81667 Munich, Bavaria, Germany
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Hilton Munich City
Ranked #44 of 390 hotels in Munich
4.0 of 5 stars 704 Reviews
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704 reviews from our community

What travellers say about this hotel
  • Executive Lounge(19)
  • Friendly and helpful(9)
  • Breakfast buffet(8)
  • Very nice(8)
  • Internet access(7)
  • S Bahn(7)
  • S-bahn station(7)
  • Great location(6)
  • Rooms are spacious(5)
  • Rosenheimer platz(5)
Traveller rating
    248
    332
    92
    27
    5
Only show reviews for Family (92) | Couples (214) | Business (182)
Date Rating
San Antonio, Texas
Top Contributor
69 reviews 69 reviews
Reviews in 38 cities Reviews in 38 cities
53 helpful votes 53 helpful votes
“Exceptional Location in Munich”
5 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

Overview: This hotel is in a super location for access to the airport and downtown – in fact, you simply exit the subway and take the elevator up into the lobby never happening to step outside. It is a 35-minute ride to the airport ($13.00US one-way) and two stops to downtown Munich where there are numerous restaurants and sights to see. I will always stay here when traveling to Munich.

The hotel is very nice and rooms are quite comfortable and normal size for European standards. The food and drinks in the concierge lounge are worth the price of admission – so see if you can negotiate this into your overall room rate. Breakfast had a significant amount of items to choose from and the social hour in the evening had good beers and food as well. Made for a great place to begin the evening. Staff is extremely courteous and will do what they can to meet your needs. We never made it to the gym so cannot provide any insight here. Internet speed was very fast so able to stream movies in the evening as there are not many choices (one I believe) for US-type channels.

Tip: This hotel is the best (price & location) to access the sights and sounds of Munich – great beer and local foods abound in so many places within walking distance or a very short subway ride. Recommend Schneider House down by the Marienplatz for great food and drink – more local and better food than the Hofbrauhouse that seems to target tourists (if never been – go see and have a beer). Highly recommend you rent a car and get outside Munich to see the sights that are very close (1.5 hours maximum) to the city and with a GPS getting around is pretty easy. Also recommend getting to the Andechs Monastery to go taste and see some of the best beer in Germany (Andechs)…see a very nice beer garden and get some great food. I think this is one of the best beers in Germany and to be a monk who has a brewery attached, life ain’t bad. Also get down to (on train or by car) to Garmisch as it is absolutely beautiful and you can go up to the Zugspitze which is the highest pint in Germany – and the view is unbelievable.

Room Tip: Add concierge lounge to the room when selecting -- worth the price.
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver Hartmann, Management Assistant at Hilton Munich City, responded to this review
14 February 2012
Dear Guest,

Thank you very much for taking the time to write a review about your recent stay at the Hilton Munich City hotel. Receiving such detailed reviews constantly allows for us to improve our level of service and also gives other travelers a superb insight over our property as well as its features.

We would firstly like to use this opportunity to express sincere appreciation towards you emphasizing the ideal location of our hotel. Thank you also for complimenting our guest rooms, the level of service you received as well as the benefits of booking an executive room and so receiving access to our elegant executive lounge. Glad to also read that you were able to access all of Munich’s historic attractions, including the wonderful traditional local restaurants, more than conveniently. We can only agree with your comments in regards to the Andechs Monastery. The beer indeed belongs to one of the best beers in Germany and the location of the monastery offers picturesque views!

We would all find great pleasure and feel very honored in welcoming you back to the Hilton Munich City upon your next visit to Munich. If we may make a recommendation, Munich’s splendor is revealed to the full extent in the summer seasons. The traditional beer gardens, the Isar river banks and much more contribute a great deal towards a memorable stay. Gladly will we recommend the most perfect spots which will most definitely exceed your expectations.

Until then, we thank you once again for your valuable feedback, wish you all the best for the future and remain,

With best regards from Munich

Bart Felix
Hotel Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Helsinki, Finland
Contributor
17 reviews 17 reviews
Reviews in 15 cities Reviews in 15 cities
42 helpful votes 42 helpful votes
“Nice hotel, excellent service, maybe a bit outdated”
4 of 5 stars Reviewed 5 February 2012

I've stayed two times in this hotel, first time alone and second time with family. Both experiences were similar.

The hotel is very conveniently accessed from airport with S-Bahn. However we had a pram with us and some of the lifts at the station were out of order which caused us to make a detour from station to hotel. If you don't have heavy luggage or a pram, you shouldn't go out from the train station since there is a direct route from inside the station to the hotel lobby (just follow the signs). Location right at the train station makes it very easy to go around and do any excursions out of the city.

Rooms are large but especially bathrooms are a bit worn. This isn't any problem though, beds are very comfortable and the room has all the amenities needed. Air conditioning can be adjusted from the room but it is a bit noisy.

Best part of this hotel was the excellent service we received. Since we were with a baby we sometimes asked extra help and always received very good treatment. Especially big thanks to Elizabeth from Executive Lounge - you are a gem!

Overall this is a standard Hilton facility where service is really the specialty! Recommended.

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver Hartmann, Management Assistant at Hilton Munich City, responded to this review
10 February 2012
Dear Guest,

Thank you very much for taking the time to write a review about your recent stay at the Hilton Munich City hotel.

We would firstly like to use this opportunity to express sincere appreciations towards you emphasizing the level of service your received during your stay with us, as well as the convenient location of our property. As guest satisfaction belongs to our utmost priority, we truly are delighted about your complimenting review. Wonderful that you appreciated all the efforts of our team members, especially those of Elizabeth. Please be assured that we have passed along your kind words to her and she was pleasantly surprised as well as very grateful.

We would also like to thank you for bringing the problem with the air conditioning to our attention. The devices will most definitely be checked and fixed by our technicians. Your slight concerns in regards to the bathroom interior will also be noted and possible amendments will also be discussed. Despite this issue, we are delighted that you still enjoyed our guest room amenities.

With great pleasure do we all look forward to welcoming you back to the Hilton Munich City hotel very soon.

Until then, we thank you once again for your valuable feedback, wish you as well as your family all the best for the future and remain,

With best regards from Munich

Bart Felix
Hotel Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Senior Contributor
25 reviews 25 reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
“Excellent Service, but needs some updates”
3 of 5 stars Reviewed 31 January 2012

The service is very friendly, efficient and excellent overall.
Rooms are spacious, but not well sound insulated. Aircon / ventilation is pretty noisy.
Kingsize bed was very comfortable.
Bathroom has no shower enclosure, rather the old style bathtub with curtain, which I find very outdated.
In terms of value for money, I found it rather pricey, at "ISPO" trade fair event, however all hotels in Munich tend to be overpriced.
All in all, a convenient business hotel, but nothing more.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
“Average”
3 of 5 stars Reviewed 31 January 2012

The location of the hotel is very good: you can take the metro from the basement of the hotel and you are 2 stations away from Marienplatz(the main platz in Munich). The hospitality of the crew was less than average but since the city is marvellous, you will overcome it. But don't expect to get the same services as in other Hiltons!

Room Tip: A room with on the executive lounge floor so you can benefit from food and beverages almost all the...
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  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heraklion, Greece
Senior Contributor
24 reviews 24 reviews
Reviews in 16 cities Reviews in 16 cities
30 helpful votes 30 helpful votes
“Nice place to stay”
5 of 5 stars Reviewed 28 January 2012
3
people found this review helpful

This is a very nice hotel near the center of Munich. It is very clean with polite people.
It has a lift to underground and a parking (quite expensive 22euros per 24h).
The rooms are good with nice amenities.
Sometimes this hotel is too expensive for a city hotel, but whenever I get good prices it will definitely be my first choice.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hilton Munich City

  • Hilton International Munich
  • Hilton Munich
  • Munich Hilton
Address: Rosenheimer Strasse 15, 81667 Munich, Bavaria, Germany
Price range (per night):* INR6,966 - 24,243

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