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Bayerischer Hof Hotel – reviews, photos

5.0 of 5
2-6 Promenadeplatz, 80333 Munich, Bavaria, Germany
Hotel amenities
Bayerischer Hof Hotel
Ranked #62 of 390 hotels in Munich
4.0 of 5 stars 247 Reviews
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247 reviews from our community

What travellers say about this hotel
  • Great location(6)
  • Falk bar(5)
  • Inner courtyard(3)
  • Single room(3)
Traveller rating
    113
    63
    39
    21
    11
Only show reviews for Family (27) | Couples (65) | Business (86)
Date Rating
Glasgow
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“Vastly Over-rated & Out-dated.”
2 of 5 stars Reviewed 13 February 2012
6
people found this review helpful

My high expectations of this hotel were dashed soon after arriving in our 7th floor suite. This was reasonably spacious with a separate dressing room, ensuite bathroom and french windows to a tiny paris balcony. The decor was badly in need of an update especially the wonky bedside table lamps which were only standing by virtue of the walls they were leaning drunkenly against. The whole hotel was too hot and even with the French windows wide open all night and minus 20c outside, it was uncomfortable and I had a thirst like a camel all night. The hotel had placed a bottle of water on the desk which I presumed was a welcome gift. After drinking half of it I noticed the card next to it stating the charge of €8! The aircon had been switched off so we were unable to set a temperature condusive to our needs. The bed wasn't up to the standard one would expect in a hotel of this kind and the pillows were hard which left me with a crick in my neck. The concierge marched into our occupied room to deliver a gift after knocking very lightly at the door, despite my partner declaring "excuse me". I was slightly put off by this as we were taking a nap and had nothing on. Breakfast was adequate but I've had better in far less salubrious hostelries. We suffered one night only and moved to the much better and less expensive Westin Grand the following morning and were greeted in our room with 2 complimentary bottles of mineral water. Now that's what I call hospitality.

Room Tip: Go to another hotel
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  • Stayed February 2012, travelled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Perfect”
5 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

I stayed there for only 2 nights and absolutely loved it!
The room was spacious , a mix of modern and the 5 star chick that you would expect in a hotel with that reputation. As I arrived very late, I went for dinner at the bavarian Palais Keller and I have to say that the food was is of the best bavarian kitchens I have seen in a long time.
Breakfast on the 6th floor is also very nice! I enjoyed especially the view.

In general I have to say that the Bayerische Hof lived up to it's expectation and exceeded my expectation!

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
34 helpful votes 34 helpful votes
“Predatory, weak, antiquated, expensive for the wrong reasons.”
1 of 5 stars Reviewed 27 January 2012
7
people found this review helpful

This hotel is a disaster. The location and the facade of the Bayerische Hof are terrific. That's the end of anything positive to say about it.

The room they put me in was tiny, smelled funny, and had no modern amenities you might expect from a five-star hotel (e.g., an ironing board.) Some of the staff were pleasant and helpful, others -- e.g., the server in their restaurant -- were rude to the point of parody ("I need you to leave right now.")

But those aren't the catastrophes. The catastrophes for me started with the hotel charging me $40 -- forty dollars -- per day, for wireless internet. Which would just be expensive, if it worked. But it didn't work. It was down most of the time, or had an intolerably weak, slow signal.

At one point, I had to get on a skype conference call with colleagues in New York. But there's no internet. I asked to use the business center, but they *close that at 7PM* as if people doing business are doing business in the Central European Time Zone.

I asked the hotel how I was supposed to keep business running if I couldn't get online in my room or the business center. "Use the phone," they told me. So I made a half-hour phone call to New York.

You might imagine this is expensive, and you might imagine they would remove those charges from my account, since I had no choice to make the call. But you would never imagine that they would charge me $250 -- two hundred and fifty dollars -- for a half hour call. And then refuse to negate the charges, even though they acknowledged I had no other way to connect with New York when the internet was down (most of the time).

Best of all, when I returned home, there were charges not only for $250 worth of phone calls, and $40/day of internet I couldn't use, but two additional unspecified charges of $683.00 and $582.00. I called them to ask what those represented, and they said they had no idea. I told them I was notifying my bank, and to get back to me. These aren't the deposits held when you check in. They were strange charges added when I *checked out*.

They called me a few hours later and left voice mail that says: "We looked into the charges and they are an error on our part, and have been removed." They've removed them. Because I flagged it, and demanded that they do so. What will you have to do when you stay there?

Finally, I tried getting a drink at Trader Vics -- their bar -- and found a young man passed out on the floor in a side room, one leg still on the chair. We had to call for help. He'd been there for a while.

It was the perfect farewell evening to a hotel that relies entirely on location and reputation, and believes in predatory transactions over long-term relationships. So this review will last much longer than the quick bucks they made off a half-hour phone call, or the $1200 they would have made if I hadn't thought to check my account.

There are many other lovely places to stay in Munich, and I look forward to trying them out next time I'm there.

Room Tip: Find another hotel
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  • Stayed January 2012, travelled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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dublin
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Bliss.”
5 of 5 stars Reviewed 18 January 2012
2
people found this review helpful

I spent 2 nights in the bayeriisvher hof hotel. This hotel has it all, best location in Munich, 2 minute walk from marien platz, friendly and excellent service, stunning rooms,
avfantadtic array of restaraunts from Michelin star to the world famous trader vics which is a favourite with bayern Munich players, on one of our visits we met the german goalkeeper Oliver Kahn in trader vics and he kindly gave my kids an autograph. I
visited on the 11 and 12 January and there was a superb American rapping band playing in the nightclub. You donot need to leave the hotel. Apparently the rapping group was flown in from America just for the one night to entertain bayerische hof guests, this is not just a hotel but a piece of history in Munich, I have stayed here many times but it just gets better and better. Munich is also a great city to
visit with a family, omnyour doorstep you have so much to do, there is the BMW museum, deutsche museum, great bike tours,
Olympic village, royal
residenz, the famous shopping street maximillian strasse, and it is also home to one of the best football clubs in the world namely bayern Munich. The reception stafff at the hotel are so friendly and helpfull, nothing is to much bother.
In my opinion this is the best hotel in the world, it is quite simply unique but it is not just a hotel
it is like a wonderfulll dream that gets better and better. Thank you Bayerischer hof. John Schuster

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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ANDOVER
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“GRAND OLD HOTEL”
4 of 5 stars Reviewed 28 November 2011

The Bayerischer Hof is a grand hotel. We stayed for 4 nights in November while attending the Productronica trade show. The location couldn't be better for getting around the city center, to the train station or the subways. You're right in the middle of everything. The subway (S-8) will get you from the airport to the Marianplatz for a short walk to the hotel. you can also get to the Munich Trade Fair if you are there to attend a conference via subway. The Jazz club only had a DJ the nights we were there and Falks Bar was closed for private functions for a couple of nights, but with so much to do and see in town, it wasn't that much of an inconvenience.

We had a room on the front of the building on the 3rd floor. (4th floor in the US). Great view of small park in front of hotel. I was told that if we wanted that view that the rooms only came with twin beds. That was OK, They pushed them together to make a king size bed for us.

We only had 3 complaints: One was the heat. November was mild and a little heat would have been good, but the bathroom was really hot and the bedroom was too warm. We couldn't control the heat no matter how we tried. There was a dial on each radiator, but they didn't seem to turn down the heat. We kept opening the windows to cool down the room. We discussed this with the front desk and were told that it was very simple, turn down the dial. It didn't work. The other complaint was housekeeping. They kept replacing everything as if 1 person were staying there, but there were 2. Towels, soap, bed turn down. Even after a note was left, we got more soap, but no more towels. Very odd. The last issue was the firmness of the bed. Saying is wasn't plush is being kind. The bed was very hard. It could have used a pillow topper.

Internet is expensive, as is the breakfast. 30 Euros each, but we didn't use either. The internet is free at Starbucks. What made this a great value for us was that I was able to trade in credit card points to stay here for free. Choice Privilages has a relationship with iPrefer for booking Preferred Hotels using points. We've stayed as some fantastic hotels for free using this system including the Bayerischer Hof. It's a beautiful hotel, but if I paid full price for it I would have rated it lower on value.

Room Tip: If you want a room with a view, get one on the front. The back looks out at another building.
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  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Bayerischer Hof Hotel

  • Bayerischer Hof Munich
  • Hotel Bayerischer Hof
Address: 2-6 Promenadeplatz, 80333 Munich, Bavaria, Germany
Price range (per night):* INR18,224 - 47,538

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