Overall, we enjoyed staying there as we only stayed one night. Excellent breakfast buffet. If you are booking a family room with 3 beds. We had to walk 2 blocks away from the hotel for a different location with no phones inside. The parking is on the street if you can find one near. We were lucky to find one but worried all night if the car would be still there. Despite the kitchen which surprisingly came with the room didn't function due to no power, we were quite happy to find the modern-looking loft apartment inside the double-locked front door with no one in charge. there's no A/C so the noise from outside bothered for a while with our windows open. garbage trucks come early to wake you up as the nearby chapel rings the bell every 15 min. (1 ring 15 min past, 2 rings 20 min. past, 3 rings 45 min...) If it's 11pm, you can count 4 bells + 11 bells!! If you are a light sleeper, look up the nearby churches before selecting hotels because almost all the churches in Europe have the bells going on all night long. Front loading washer was there with a laundry soap. But there was no instruction of how to use it. The buttons were in German. It took almost 2 hrs for one washing cycle. Drying rack did the drying which took all night to dry. The whole power shuts down in the bathroom after a while. If you are not an average figure (I am 5'6", 150lbs), you will have a hard time getting in and use a shower in our room. A 1/4 circle shape shower enclosure (with a double sliding plastic doors) only opens a foot or so. It was almost impossible for me to bend down to pick up a shampoo bottle from the floor. It was terribly designed as the bathroom was so roomy. The beds were comfortable. Extra bed, sofa bed was a full size easily accomodate 2 little kids. Bring your night light though as the bathroom light turns off automatically if you have small children. To find the main hotel, look for Pizza Hut. It's right before Pizza Hut. Park in the small area in front of the hotel to check in and find out where your bldg. is first. I drove around a couple of times to find this hotel.

Three young ladies traveling through Germany. We stayed here for two nights in May of 2010. We were nervous after reading some of the reviews, but we were pleasantly surprised. We found the rooms to be clean, bright, roomy and comfortable. The bathroom was clean, large and a refreshing change from some of the tiny, dingy ones we'd experienced in other hotels. Although this hotel is nothing super fancy, we felt completely comfy and the room had a Bavarian feel to it (exposed beams in the ceiling). We would definitely recommend the hote for families. The breakfast was absolutely the biggest and best we had during a 2 week journey through Germany. Reception -- the lady we dealt with was helpful. I wouldn't say over-the-top friendly, but I can't complain. The hotel was located in the perfect spot. I would definitely stay here again.

We made a reservation, we thought at the Post Hotel Garmisch-Partenkirchen. Arrived late at night and went to the address, but the hotel was closed for renovations! We kept calling the front desk and finally realized she was describing directions to another location. There were two - Atlas Posthotel and Post Hotel - each reciprocating on reservation hotlines! The one we thought we were going to was recommended in a travel book and was located in the quaint, cobblestoned streets of old town Garmisch. This one is in Partenkirschen, the newer part of the city which is not cute or quaint, but a bit depressed. And, this Atlas Posthotel is NOT in a nice neighborhood. It is on a VERY busy street and at night it doesn't have a safe feel to it.

Anyhow, desperate for a bed and good night sleep, we made it to the hotel with her directions. Arrived and were disapointed in the appearance the absence of parking - no exaggeration - NO PARKING. We were told to just find something a few blocks away - maybe pay or maybe not. So, my husband waited in the car while i went in. I was so shocked at the state of the lobby that i asked to preview the room. The front desk clerk was not too accommodating.

Seriously, my first impression of the lobby was that it was a fleabag hotel I had seen in a movie about drug deals or prostitution. Old is an understatement to describe the state of the the lobby carpet and furnishings. the carpeting on the stairs was rubbed completely to a nub with holes etc. The "Sauna" was the saddest thing I've ever seen, just in a closet off the main hallway with an old 1970's type fake wood door. The hallway had several levels to go up just to walk to the room and several DIFFERENT carpets at each level. All equally worn, old and dated. Finally, I arrived at my room. It was large, but with old curtains and bedding, did not smell clean and the bathroom was from circa 1979.

I returned to the front desk and told her the room and hotel were not as seen on the internet and were not meeting our expectations. She was very disgusted with this and said well, you signed the book to see the room, so you must pay 20 Euros for the registration. I too was disgusted, but agreed. we then called hotels in Grainau, even closer to the great mountain, see my review on Hotel Alpenhof in Grainau.

Summary: Standards seem lower in this area/towns for hotels. You have to pay a lot to get even a basic amount of cleanliness and even then rooms are tired and not updated.

Had good service throughout the hotel except at the reception which was atrocious.