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Arcotel Camino – reviews, photos

4.5 of 5
Heilbronner Strasse 21, 70191 Stuttgart, Baden-Wurttemberg, Germany
Hotel amenities
Arcotel Camino
Ranked #4 of 156 hotels in Stuttgart
4.5 of 5 stars 218 Reviews
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218 reviews from our community

What travellers say about this hotel
  • Train station(12)
  • Very nice(6)
  • Parking lot(3)
  • Free internet(3)
  • Rooms are spacious(3)
  • Main street(3)
Traveller rating
    109
    86
    14
    6
    3
Only show reviews for Family (17) | Couples (55) | Business (50)
Date Rating
Utrecht, The Netherlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Very Expensive & Not Worth The Cost.”
2 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

Written by my girlfriend: My boyfriend had to go on a short business trip and he wanted to bring me along. He had to drive to Stuttgart and thus, we left in the evening in order to reach there at night. Just nice to have a good night sleep. He had booked the room two days before and of course a place nearby to where he had to work for just a couple of hours.

It seemed like a classy-fine hotel on the website. We were rather excited, honestly to speak because it was so expensive and it looked really good on the website. I expected that it would have everything and also to be perfect. Apparently, I was wrong and had my expectations too high.

For a basic double room, it cost about 151 Euro and breakfast was included. Now, for that price you would be expecting free WiFi but sadly, no. There is NO WiFi in the room and you need to go to the front desk and ask for the password for the Internet. There's connection for you in the lobby and restaurant. The front desk staff would present a piece of paper with the password and also the speed of the Internet. 56kbs suitable for 1995 era. How 'nice' and very 'fast'.

Now see me grunting away about the beds. A double room, we would expect to see a queen-sized bed but nope, two beds joined together. Thus, that uncomfortable line inbetween of us left me sleeping rather uncomfortably. Why? We love to sleep close to each other on a queen bed but because of the 'gap', he had to squeeze onto one bed. I was basically on the edge of it and yes, the worse I could do was to wait or to push my guy to his side of the other bed. Not a nice thing to do.

Television channels were HORRIBLE! I don't understand German and there was hardly any English channels to watch. A thumb down for that.

A glass bottle (1 litre) of mineral water on the table cost 6,60 Euro. OK, so it isn't free. There were two real apples hanging on the wall. It was cute (the idea), I thought but I didn't dare eat/take it. Yes, I was afraid they would charge me for it (maybe 3 Euro for each?) :S

The bathroom, I have nothing to rattle about. Basically it was fine and it had sewing kit, shower cap and et cetera. (Yet it didn't have everything like Dong Wu Hotel, Taipei whereby there was toothpaste, toothbrushes, a weighing scale and many more.) Something funny about the bathroom though, it has the night light which was PINK! Oh me, oh my...I felt like I was in the 'red-light district' room. It was a clean bathroom I have to say and that it should be for that price.

Now about breakfast, I dislike being a hush reviewer/critic but when you pay cheap for your hotel stay and that it includes breakfast; if the breakfast isn't that great; I close one eye. THIS, I couldn't forgive because the breakfast wasn't all that great/spectacular. To me, I wasn't impressed and it was just quite dull for such a classy-looking hotel and restaurant. The variation wasn't as wide as I'd expected and my appetite was lost instantly. I was somewhat bored. It was rather upsetting in my opinion. I felt sorry for the hotel; they could have done better for the breakfast. The restaurant looked nice though. You can't blame me but I'd stayed in a similar hotel like this (thus, I tend to compare) and it was much cheaper and the variation was SO WIDE with a great view! I'm refering to Four Points Hotel Panoramahaus Dornbirn, Austria.

Oh, before I forget, if you're planning to park there, you'll have to pay 16 Euro per night for that (even when you arrive late, we arrived at 1AM).

CONS:

- VERY expensive: 151 Euro including breakfast

- Parking per night: 16 Euro

- Low Speed Internet: 56kbs

- Internet only available in the lobby area and restaurant; you need to ask the front desk for the password

- No WiFi in the room

- No complimentary water in the room, instead they charge

- TV: Majority of the channels were in Deutsch

- Breakfast was not a wide-spread as I'd expected (might be fine for others but certainly not for this price)

- The front desk staffs didn't know of their neighbouring buildings (We asked for this certain bank of where the building was located; all she knew was that there were many banks around the area. We discovered that it was just next door.)

PROS:

- Near to the train station

- Clean room and bathroom, two thumbs up

- Nice-classy looking lobby; also looked nice on the outside

Even though this was just a business trip stay (which means he didn't have to pay it), we felt that it wasn't justifiable for its cost. My advise for you is to save your money and look for a better place. This is not for couples/romantic stay or even a family place. Yes, this hotel is mostly for those business people but seriously, do think carefully. Ask yourself this, as a businessman would you want to spend on something worth or would you think that this is good enough? If you think that this hotel is good enough and worth the price, I think you haven't seen or stayed in the better ones yet ;) I know that they usually don't care about the cost. They just want a place near to the work place and a roof over their heads. Anyway, that is for you to decide.

  • Stayed December 2011, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter Leidig, Leiter Gästebetreuung at Arcotel Camino, responded to this review
1 February 2012
Dear guest,
Thank you very much for your feedback at www.tripdavisor.com.
We are pleased that you liked the cleanliness of the hotel and we also want to use this opportunity to take position concerning your feedback in total.
We have a dynamic price system where the room rates vary depending on availability.
So sometimes the price is higher and sometimes lower. We are working on implementation of WI-FI connection in all rooms. Hopefully this process is finished when you visit us the next time.
There also different bedtypes in the hotel. If you had let us know before that you want a queensize bed it would have been possible. Therefore we feel sorry that you were not convinced with the twin bed room.
The price for the bottle of mineral water is kind moderate regarding the prices in other 4 star hotels nearby the ARCOTEL Camino. Concerning the red light in the bathroom. This is not the normal light. This is the warming light for the bathroom. We also have a normal white light in the bathroom. We could help you if you had told us so.
We feel really sad, that you did not have a pleasant stay at the ARCOTEL Camino. We hope that you will visit us somewhere in the future again and wish you a pleasant time until then.
Kind regards, Peter Leidig, Assistant General Manager
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Ireland, West Virginia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
“Great Place to stay...No complaints here!”
5 of 5 stars Reviewed 31 December 2011

My husband and I stayed at this hotel for one evening at the end of our trip to Germany. We booked the room based on other tripadvisor reviews and we weren't disappointed.

We had a room on the first floor on the back side of the hotel. (which someone else suggested and it makes sense) The room was spacious and very quiet . The ceilings were hight which probably also contributed to not hearing anyone above us (another plus!)

The front desk staff was helpful and let us print out our boarding passes for our flight the next day.

The bar tender was friendly in the evening and the riesling he suggested was great, you can even order a drink and bring it back to your room, which we did.

We opted for to eat breakfast at the hotel the next morning, which was delicious and there was something for everyone. Fresh fruit, breads, meat, cheeses, eggs, sausage, bacon, yogart, granola, you name it, they had it! There was coffee on the table or you could order something else.

There are a few things to take note of, the location and the internet.

The hotel is about a five minute walk from the train station, which is still very convenient to all of the sights of stuttgart, it really only takes about 10 minutes to walk to the center of the city.The walk to the hotel is all up hill, so be advised with luggage it makes for an adventure. we had rolling duffel bags so it wasn;t awful.

The other thing is that the free internet is incredibly slow. The higher speed internet which my husband did pay for as he needed to work, still had some difficulties. \

We were pleased with our stay and would return again!

Room Tip: rooms on the back side make for a quiet stay!
See more room tips
  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel Grau, Leiter Front Office at Arcotel Camino, responded to this review
3 January 2012
Dear guest,
Thank you very much for your detailed feedback written at tripadvisor.com. It shows us, that we are on the right way to improve our services and being “passionate hosts”.
We just want to inform you that in a few months the internet situation will be clarified. We will install wireless internet in the whole hotel. So the difficulties will be ruined then.
We hope you will visit us again soon and wish you a nice time until then. Happy new year 2012.
Kind regards from Stuttgart,
Daniel Grau
Front Office Manager
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France
Top Contributor
89 reviews 89 reviews
Reviews in 44 cities Reviews in 44 cities
56 helpful votes 56 helpful votes
“Very good choice”
4 of 5 stars Reviewed 5 December 2011

Location just outside the city centre, on a very busy street. Our rooms however were on the backside and extremely calm. They were very good sized rooms, clean, with excellent amenities and attention to detail (free bottle of water and apples on the wall, yes apples as art!) Breakfast buffet delicious with a huge variety of foods for everyone. Lovely bar where quick yet delicious meals can be taken and excellent restaurant with an Austrian twist to the menu.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Daniel Grau, Leiter Front Office at Arcotel Camino, responded to this review
7 December 2011
Dear Guest,
Thank you very much for giving us such a nice feedback at www.tripadvisor.com.
It´s nice to read that you had a great time in Stuttgart and also at the ARCOTEL Camino.
We hope to welcome you again soon and wish you a nice time until then.
Kind regards from Stuttgart,
Daniel Grau
Front Office Manager
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Tel Aviv, Israel
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“A good choice”
4 of 5 stars Reviewed 24 November 2011

Great location 5 a five minute walk uphill from the main train station. New, modern hotel with very comfortable rooms. Restaurant very good, and reasonably priced. Decent, free corded internet in room. And yes, apples!

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel Grau, Leiter Front Office at Arcotel Camino, responded to this review
25 November 2011
Dear guest,
Thank you very much for your feedback written at www.tripadvisor.com.
Such feedbacks are very important for us to improve our services. We hope you will be our guest soon and wish you a nice time until then.
Kind regards from Stuttgart,
Daniel Grau
Front Office Manager
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Newcastle, Australia
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“Excellent modern accommodation well located”
4 of 5 stars Reviewed 17 November 2011

We stayed 2 nights at the Arcotel Camino as a base for visiting the Porsche factory and museum. Very good accommodation, rooms are a good size, comfy bed, great shower and the resteraunt for dinner was great and the included breakfast was of a high standard. Short walk up and down the hill to the railway station, probably not do-able up hill with a lot of luggage but we trundled downhill with our 4 wheelers rather than take a taxi and get grief about the short trip ! Good value, well located, comfy rooms, courteous staff pretty much ticks all the boxes.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Daniel Grau, Leiter Front Office at Arcotel Camino, responded to this review
21 November 2011
Dear Guest,
First of all we would like to say thank you very much for being guest at the ARCOTEL Camino in conjunction with your positive feedback on tripadvisor.com.
It is very nice to read, that you had a pleasant stay in Stuttgart, like the hotel facilities as well our courteous staff.
Nice to see that our philosophy, dedicated hosts, has been received very well. Thank you very much for that.
We hope you will visit us again somewhere in the future. Have a nice time until then.
Kind regards from Stuttgart,
Daniel Grau
Front Office Manager
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Additional Information about Arcotel Camino

  • Arcotel Camino Stuttgart
  • Arcotel Camino Hotel Stuttgart
Address: Heilbronner Strasse 21, 70191 Stuttgart, Baden-Wurttemberg, Germany
Price range (per night):* INR6,019 - 14,100

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