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Mercure Hotel Stuttgart City Center – reviews, photos

4.0 of 5
Heilbronner Strasse 88, 70191 Stuttgart, Baden-Wurttemberg, Germany
Hotel amenities
Mercure Hotel Stuttgart City Center
Ranked #28 of 156 hotels in Stuttgart
3.5 of 5 stars 196 Reviews
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196 reviews from our community

    Trip type
Traveller rating
    38
    90
    49
    9
    10
Date Rating
Frankfurt, Germany
Senior Contributor
23 reviews 23 reviews
Reviews in 18 cities Reviews in 18 cities
119 helpful votes 119 helpful votes
“nice hotel, a bit far away”
4 of 5 stars Reviewed 9 October 2011
4
people found this review helpful

The hotel is still accaptable reachable within walking distance from the main train station ("Hauptbahnhof") of Stuttgart: exit train station right towards "LBBW" bank, always straight down the road (with train tracks right of you), cross a road bridge and one road. There you are after maybe 1,5 km. Anyhow the surrounding has no supermarkets or bars to offer and I agree with previous review "a bit far from everything"... the hotel value, service quality and rooms are all good, but the hotel name "city center" doesn't fit the real location. For same money I'd prefer next time to go to the nearby IBIS hotel "Stuttgart City" (a bit further, but also further away from that noisy main road... since you probably take the S-Bahn anyway, it's only one stop later) or the IBIS Stuttgart Centrum. The rooms at IBIS may be a bit less "comfort level" than Mercure, but their location makes it up for it. And IBIS Stuttgart interiour is newer than Mercure.

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  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“A bit far from everything”
3 of 5 stars Reviewed 21 September 2011
1
person found this review helpful

Standard Accor-quality, comfortable, clean and efficient hotel on a very busy mainstreet, so traffic noise cannot be avoided. The problem is the location, hotel is surrounded by empty building sites, commercial buildings closed for the night and just houses; no bars or restaurants. If you dont want to spend the evening in the hotel, you have to either walk to the city center close to 1 km or take the streetcar and drive to the main railwaystation; closest stop is in Türlenstrasse 300 meters from the hotel. As I said, there is nothing wrong with the hotel itself, it just isn't very ideally located

  • Stayed September 2011, travelled solo
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lidingö
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
“Nice city hotel”
4 of 5 stars Reviewed 20 September 2011

A nice city hotel ocated a few minutes from an Underground (U-Bahn) station with trains running very often, that puts you in dowtown Stuttgart in minutes.

Given that we had booked a room facing the courtyard, we din't hear anything of the traffic on the rather busy street in from of the hotel and as a consequence we cannot say whether that would be a problem in any of the rooms facing the street. However, we can recommend paying the premium to have a room facing the courtyard.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Very good hotel for business in Stuttgart”
4 of 5 stars Reviewed 17 September 2011

Mercure City Centre in Stuttgart is well located and has a very good breakfast . It's located in a walking distance from downtown Stuttgart and has a easy access for the excellent subway system of Stuttgart . If you are doing business in Stuttgart this is a very recommended place.

  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
Birkerod, Denmark
1 review
“Wrong room - another standard than booked on the internet”
1 of 5 stars Reviewed 12 September 2011

I booked a privileged room on the Internet as a A-club member. When I arrived it was imposible to get that kind of room. The hotel has reserved a comfort room for me, but could offer me a priviled smoker room. The price was also different than on the confirmation sheet.
Very bad service in the reception desk. The restaurant was good.

  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas Kurowski, Direktion at Mercure Hotel Stuttgart City Center, responded to this review
15 September 2011
Dear Traveller,

thank you very much for sharing your experience during your arrival at our hotel. I would like to express our sincerest apollogies für the inconvinience you had. Please be assured that we already haven taken actions to prevent a situation like this for our future guests.

Therefore i would like to ask you to get into contact with me directly. We will find an comfortable solution of recompensation. My direct line is +49 711 25 55 8 922.

I hope to welcome you again in our house to proove our high level of Quality and Service.

With best regards from Germany,

Nicolas Kurowski
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Mercure Hotel Stuttgart City Center

  • Accor Hotel Stuttgart City Center
Address: Heilbronner Strasse 88, 70191 Stuttgart, Baden-Wurttemberg, Germany
Price range (per night):* INR5,016 - 11,202

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