In summary I would describe this place as hotel where many thoughts and action went into it when refurbishing it - but within a quite limited budget. Reasoin for staying there was - that no room was available in a hotel I would normally stay in Mannheim. Happens once in a while and as a visit you learn that room rates vary accordingly and I caught a rate that In normally would have paid in other places when booking in advance ... and enjoy staying more.
The best thing - what is important - for me clearly was the sleeping comfort. Regarding the bed's mattress - the best one I have been sleeping on in a hotel since a looooong time. Booked into a comfort-room - with small pantry and microwave - the room is fully furnished ... but not in impressing quality. The bathrom was clean and veeeeeeery small, but it is possible to turn around. But not much more than that. Could not use the balcony, the view to the courtyard wasn't that exciting.
Decided to take dinner on the terrasse in the courtyard and experienced a very attentitave and friendly waitress, but lille above average food quality. Steak wasn't really medium, more well done, and somehow the plastic sacks with ketchup and mayonaise for me somehow destroys the atmosphere. Call me picky and difficult ... Usually I order room service for breakfast, but as there was no order slip in the room, I did not call reception to check if this service is offered. Why not take breakfast in restaurant, was my thought. Well - I found the answer the next mnorning. Went for breakfast, but decided to skip it. The buffet looked great, but the restaurant can't cover the number of guests at peaktime. Understaffed for peak hour you either don't find a place because someone is having breakfast or the place isn't cleaned up yet. That's the point when one realises that one elevator is not enough as well, but find out the stairway is decorated quite nicely..
May be I am little too critical today, somehow I feel it is definitely on the edge to "good". With my experience tnhis time I just can't put the mark there. May be next time.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC