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RAMADA Hotel Mannheim – reviews, photos

3.0 of 5
L12 Ecke Bismarckstrasse 15-16, 68161 Mannheim, Baden-Wurttemberg, Germany
Hotel amenities
RAMADA Hotel Mannheim
Ranked #31 of 43 hotels in Mannheim
2.5 of 5 stars 53 Reviews
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53 reviews from our community

    Trip type
Traveller rating
    6
    10
    21
    8
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Date Rating
Ireland
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
30 helpful votes 30 helpful votes
“Be very wary of where they put you!”
3 of 5 stars Reviewed 2 February 2007
3
people found this review helpful

I have to say that in the end, this hotel turned out to be perfectly fine, but in the beginning it was a bit of a nightmare. We checked in at about 9.30pm, after being dropped off by a taxi with all our luggage. The receptionist announced that the apartments where we were apparently staying were not on the premises, and then proceeded to give us complicated directions to what seemed like very distant accommodation. It involved going through a deserted underpass, which had no working escalators on either end, so we had to haul our suitcases up and down all the steps, and from there we got lost. After a couple of irritated phonecalls we did manage to find the place, which was about 3 streets away from the 'x' she marked on the map for us. She had assured us it was only 150m away, but it was more like 600m, through a creepy underpass and down dark streets. The 'apartments' were terrible. The exterior was dirty, completely unlit and looked like it was uninhabited. Inside, the rooms were somewhat better, but the single beds were absolutely tiny, and there was no wireless internet, which we specifically requested as we were there for work. We rang back to reception to complain and were eventually given a 'comfort' room back in the hotel itself, which was fine. Just beware when you ring to book, and check exactly where they are going to put you.

  • Stayed February 2007, travelled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Ask Elimarcon about RAMADA Hotel Mannheim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton
Senior Contributor
23 reviews 23 reviews
Reviews in 15 cities Reviews in 15 cities
51 helpful votes 51 helpful votes
“Ok for the price”
3 of 5 stars Reviewed 1 February 2007
1
person found this review helpful

I'm not sure if all Ramada hotels are franchises but this one was and was not as good as Ramadas I have stayed in in the US a while ago. Minimal staff - don't expect anyone to carry your bags.....
Positives: very handy for train station, trams, taxis, main shopping street. Helpful front-desk staff. Excellent breakfast (see below).

Negatives: Tiny reception which gets a lot of smoke from the teeny adjacent bar. Room decor needs an update from the current 70's look. Heating was effective but only sign of cooling was a fan - in summer I reckon you would roast, and beware, the hotel is on a busy road so could be noisy if you needed to open windows. No bath in my room - could be an issue for some.

The nicest suprise was the fantastic all-you-can-eat breakfast (13 E) and helpful waiting staff. I didn't expect to find such a great buffet room tucked around the corner from reception.

I'd stay here again if the price stays competitive.

Stayed January 2007
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Ask HisFussiness about RAMADA Hotel Mannheim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin, Germany
1 review
“Schmuddelig und laut”
1 of 5 stars Reviewed 7 May 2012
Google Translation

  • Stayed May 2012, travelled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Minami_13_12 about RAMADA Hotel Mannheim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Für einen Notfall reicht es mehr nicht”
1 of 5 stars Reviewed 30 April 2012
Google Translation

  • Stayed April 2012, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Andreas M about RAMADA Hotel Mannheim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gabriele_seidel, Manager at RAMADA Hotel Mannheim, responded to this review
15 May 2012
Sehr geehrter Herr Andreas M,

vielen Dank für Ihren Kommentar zu Ihrem Aufenthalt im RAMADA Hotel in Mannheim. Kommunikation ist die Basis einer langfristigen Beziehung zu unseren Gästen und daher ist Ihr Feedback für uns außerordentlich wichtig.

Gerne möchte wir zu Ihrer angesprochenen Kritik Stellung beziehen:

Sicherlich ist unsere Tiefgarage nicht sehr groß, jedoch schätzen wir uns glücklich, unseren Gästen wenigstens zehn Stellplätze zur Verfügung stellen zu können. Der Preis für die Nutzung der Tiefgarage ist mit € 10,00 deutlich günstiger, als die weiteren Parkhäuser der Mannheimer Innenstadt.

Das gesamte Hotel verfügt über einen W-Lan Anschluss, der über die Hot Spots der deutschen Telekom funktioniert und auch über diese auch abgerechnet wird. Da wir durch die separate Abrechnung die Kosten für das Internet nicht in den Zimmerpreis inkludieren müssen, ist es uns möglich, die Zimmerrate günstiger anzubieten.

Zutiefst bedauern wir, dass bei Ihrem Aufenthalt die Sauberkeit im Bad zu wünschen übrig lies. Hier erfolgt ein intensives Offenlegen mit unseren Reinigungskräften und eine Neudefinition der einzelnen Reinigungsprozesse, damit sich so etwas in Zukunft nicht mehr wiederholt.

Es freut uns sehr, dass Ihnen die Veränderungen unseres Frühstücksbüffets, die wir seit dem 01. Januar. 2012 eingeführt haben, positiv aufgefallen sind.

Sehr geehrter Herr Andreas M., abschließend möchten wir uns nochmals bei Ihnen für Ihren Aufenthalt und Ihre ehrliche Meinung bedanken und uns entschuldigen, dass Ihr Aufenthalt nicht den von uns angestrebten Eindruck hinterlassen hat. Kritik, wie die Ihre, verdeutlicht uns wieder, wie wichtig es ist, in permanenter Kommunikation mit unseren Gästen zu stehen.

Mit freundlichen Grüßen

Leopold Wieczorek
Cluster Manager
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München
Senior Contributor
36 reviews 36 reviews
Reviews in 22 cities Reviews in 22 cities
4 helpful votes 4 helpful votes
“Abgewohntes, altes Hotel, kleine Zimmer, schmale Gänge”
3 of 5 stars Reviewed 23 April 2012
Google Translation

  • Stayed April 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Carolin S about RAMADA Hotel Mannheim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gabriele_seidel, Manager at RAMADA Hotel Mannheim, responded to this review
15 May 2012
Sehr geehrte Frau Carolin S,

vielen Dank für Ihren Kommentar zu Ihrem Aufenthalt im RAMADA Hotel in Mannheim.

Gerne möchte ich zu den von Ihnen angesprochenen Punkten Stellung beziehen:

Erfreulich empfinden wir Ihre Zufriedenheit bezüglich der Freundlichkeit unseres Personals und der Sauberkeit des Hotels.

Ärgerlich ist es hingegen, dass sie eines unserer noch nicht renovierten Zimmer bekommen haben. Unser Hotel befindet sich in einem permanenten Renovierungsprozess, der unsere Gäste auf keinen Fall beeinträchtigen soll. Auf Grund dessen, haben wir natürlich noch Zimmer, die noch keine Renovierung erfahren haben. Seien Sie versichert, dass wir den Renovierungsprozess auch weiterhin vorantreiben und unseren Gästen ein sich Wohlfühlen zu ermöglichen.

Bei einem erneuten Aufenthalt in unserem Haus, würden wir Ihnen gerne eines unserer renovierten Zimmer zuteilen, damit auch Sie sich selbst ein Bild über den Modernisierungsprozess machen können. Bitte sprechen Sie mich bei Ihrer nächsten Buchung direkt an.

Mit freundlichem Gruß

Leopold Wieczorek
Cluster Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about RAMADA Hotel Mannheim

  • Ramada Mannheim
  • Mannheim Ramada
Address: L12 Ecke Bismarckstrasse 15-16, 68161 Mannheim, Baden-Wurttemberg, Germany
Price range (per night):* INR4,458 - 7,189

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