We use this hotel as our base for lecturers going out from England to teach in Heilbronn and so I write from my own experience of 4 visits in the past year and from hearing from at least 5 other colleagues. My experiences of the insel have been good. The food is very good, especially the excellent enormous help-yourself buffet breakfast. The staff are friendly and efficient and the rooms are pleasant and clean - if somewhat "standard" in size and facilities. The overall feel is of a family-run hotel not a "chain" - I like this. The hotel is very convenient for the town centre and the train station - all easy walking. The hotel is located on a small island in the river which is a fun location - but I don't want to give the impression that's it's remote - this is a little piece of land in the middle of town! But it's different and means there are good riverside walks straight out of your front door. I would certainly recommend the insel for a peaceful and pleasant stay and we fully intend to keep up our arrangement with the hotel for the foreseeable future.

Stayed for just one night, but liked it: it looks a bit faded, but in a characterful way. If you want an ultra modern hotel, this isn't the one for you. However, it does have:
- charming location
- pleasant restaurant
- helpful staff
- good location for town and close to station
- decent swimming pool
I'd stay here again!

I stayed at this property several time and I do quite like it.

PROS:
- location, very central though very quiet
- property is well managed and the standard of rooms is high
- very good restaurant, with outstanding food and efficient service if not very friendly ....
- outstanding buffet breakfast, certainly one of the very best I ever had

CONS:
- parking can get sometimes rather diificult (not enough space)
- front-desk at time not very efficient, need more time than usual for checking out ....
- elevators very slow ....
- bar lacking in conviviality to say the least
- slightly too expensive for a medium size town such as Heilbronn offering no touristic attraction ..... this is basically a businesspeople hotel

Ok, this hotel has no Air Conditioning. Off season that's fine - BUT in the heat wave you'll feel it (apparently this is common in Germany)

Overall Opinion -
Great bed
Great food
Next to train station

Great Service (ps - no ironing boards - they will press clothes for you for min. charge)

well located - if you like to walk or run you can go down the canal to a great park