Best hotel in Heilbronn in my opinion. I've stayed in several over the past 15 years, but this is by far the best.

Heavy decor with dark woods and deep leathers, typical of mix of german quality workmanship inspired by English interior tradition. Although I always prefer a modern designer hotel when I travel, I find the interior is what gives this hotel it's charm.

Fantastic service everywhere. They go out of their way to help.

My only complaint was that upon arrival they could not find my reservation from booking.com. I see other travelers to this hotel have experienced the same. I showed my reservation and they got me a room at the agreed price, but under other circumstances this would have been a disaster.

The Heilbronn Insel-Hotel is centrally located, yet, due to being on its "own" island, seems almost remote (in a good comfy sense). Parking is free and quite plentiful (the hotel was full but there were still a few parking spots available).

The decor is in warm wooden tones and staff (reception and room service) is efficient and friendly. The rooms are cushy and spacious with tasteful decoration. Room service was fast and excellent, albeit a bit limited in choice. Internet connection was very good.

My only complaint is the breakfast room. Gone is the plush comfy look; tables are set lengthwise 3 in length with minimal space between the table rows (kind of like in an Oktoberfest beer tent) and if you take an inside seat and a group comes along, you're trapped.

This was my second stay in the Heilbronn Insel-Hotel (first stay was in 2004) and I was impressed by the changes (except for the breakfast room which has not changed).

I have stayed in about all possible hotels in Heilbronn and I must say- this hotel is the best! Food us wonderful and service is personal and warm! Will definitely stay here again!

I stayed in this hotel for 2 nights for business. had my spouse joined for reason of next trip to Family in France. Booked by Phone for company rate incl. breakfast and free internet. Normally when taking my spouse with me, I only pay for additional breakfast..... Not here. At first was offered by phone + Euro 50 "doppelroom"; then, after complaining and again explaining, for company-rate "+ Euro 20 for breakfast".... I agreed. Then after 10 minutes was called that the previous offer they could not stand and the rate would be company rate + Euro 36 for "doppelroom"..... what could I say....... OK... agreed. Then next surprise was at check-in next day........ I was not in the system..... Problem for desk-officer.....Sr.Manager was called and arranged "upgrade-room" no. 301; spacious, but still no bathtub and minibar.... was tired keeping complaining and took our own "minibar-cooler from car". bathtub can wait untill next hotel-stay in Nice-France. Also the internet signal (speed fluctuatin 18-48 Mbps) was week at this room; intermitted sometime by dropping and generating new IP-address cousing my VPN-connection to drop/block. So far the negative side. As said the room was very spacious; think even newly decorated with also very spacious toilet-shower-wasbassin-room, also newly decorated white paving, Big lcd-tv (108 or 120). Sleeping quality of bed felt very good. Breakfast is wide assorted buffet and excellent quality; also restaurant-diner OK. The hotel itself is good situated in city with free parking next to and in below parking garage, with direct access to elevator for room. Overall, due to reservation experience and failing minibar and bathtub, I rate this hotel as Average.... certainly given the room-rate, which in my opinion is not reflecting the expected "standard". Maybee I am too much spoiled last years with 5* Asian hotels (Marriots/Raddisons/Renaissance/Pan Paciffics/Crowne Plaza's) for half the rate I am paying here and double the amneties. I still would reccommend this hotel to colleges, but then with pre-warning for asking the stuff I was missing here... including better internet-signal-connectivity.