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Hotel Classic Inn – reviews, photos

3.0 of 5
Belfortstrasse 3, 69115 Heidelberg, Baden-Wurttemberg, Germany
Hotel amenities
Hotel Classic Inn
Ranked #65 of 77 hotels in Heidelberg
3.0 of 5 stars 22 Reviews
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22 reviews from our community

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Traveller rating
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Date Rating
Skopje, Republic of Macedonia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“They have to work to be good”
2 of 5 stars Reviewed 23 September 2008
2
people found this review helpful

Firs of all, when we came, it was late, but not to late. It was 23 o'clock and the reception was closed?
This is a hotel, or what? Reception do not work over night?
We were lucky that some people came in and help us to find our key. I would like to say thanks to them, because I was very angry that night, so I'm not sure that a properly thanks them.
We shell find the key also, but think about this: You were working whole day and you want just to came in and sleep, but you find out in 23 o'clock that hotel is not working as a hotel :(. Second shock was that there were no extra pillow in the room and I need that badly .... and the reception was not working ...
The next day I had a headache of course. The fix it next day, but it was to late :(. They have to think about it very seriously.
Another thing, they do not accept diners credit card, so we have to find a way to pay for the three nights. Yes we use ATM, but I do not understand way it says that they accept diners and when you came there ... no diners please :(.
Breakfast was solid, little bit poor, but it was OK. The main think that they have to consider is to put a coffee machine there, so everyone can drink that black thing as much as it like. I need to drink two coffees in the morning, yes they serve me of course, but I have to ask a lady, please could you give me another coffee, or tee .. or juice ... this is stupid, coffee is not expensive.
About INTERNET, I'm very disappointed not only from this hotel, but from whole Germany ... there is no free INTERNET in hotels. I'm from Macedonia ... country out of EU and with far less standard of the people and we have free INTERNET almost everywhere and here .... come on 4 Eur per hour? It is too much.
Towels was old and there was only liquid soap ... smells bad :(. Other thing was fine.

  • Stayed September 2008, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Masterton, New Zealand
Top Contributor
57 reviews 57 reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
“Fairly average - stay in the Old Town if you have a choice”
3 of 5 stars Reviewed 28 June 2007
1
person found this review helpful

I chose this hotel because it was close to the railway station (which it is) and because it said it was within walking distance 900m of the Old City (not at all sure about that); it wasn't really within walking distance (take the no. 33 bus from just outside the station).
There is no airconditioning, no fridge (the mini-bar is extremely mini and certainly not refrigerated), no phone, and internet access was way too expensive. However, it was clean, breakfast was plentiful, but in my view of 3 star hotels (and I tend to use them mostly) it was a bit below average.
Don't forget to eat at one of the many charming restaurants in the Old City before returning to Classic Inn. Otherwise the railway station is always an option!

  • Liked — Close to railway station
  • Disliked — Too far away from Old City centre; too costly for a 3 star hotel
  • Stayed June 2007, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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london
1 review
1 helpful vote 1 helpful vote
“mixed feelings”
2 of 5 stars Reviewed 7 December 2006
1
person found this review helpful

When we first arrived at the Classic Inn we were a little taken aback by the reception area as it resembles a youth hostel much more than a hotel. The bedroom also came as a disappointment as it was very basic, with no tea or coffee making facilities.The reception area/lounge was again little more than a conservatory with some magazines on a table. Our bedroom on the ground floor had two windows, which looked out directly onto the main road and people walking past could see directly into our room. There were however some blinds that we could draw to prevent this.In its favour, the hotel was very clean and the staff were friendly. I would say that had the Classic Inn advertised itself as more of a bed and breakfast/ inn then we would have been perfectly satisfied. However, it is extremely basic and thus overpriced and next time we would choose anothe hotel.

Stayed December 2006
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Pasadena, California
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“This is no 'classic' hotel”
1 of 5 stars Reviewed 25 June 2006
3
people found this review helpful

I was truely concerned when we checked in as the girl behind the counter was behind a glass window. I was concerned. I quickly checked the room that she was going to give us and decided that it was adequate for the eight hours of sleep that we were going to use it for, but that was it. In my opinion, this place is not even on the same scale as Motel 6.

While it is close to the train station, it is quite a distance from all of the spots you want to see in Heidelberg, so bring your walking shoes. If you have a car it is tough to find a parking spot (and you have to purchase a permit that they sell at the front desk).

For the price that they charge for a room, one would expect alot more. This place is way over priced for what it is.

  • Stayed June 2006
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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A TripAdvisor Member
Annapolis
1 review
4 helpful votes 4 helpful votes
“Classic Inn”
1 of 5 stars Reviewed 22 June 2006
4
people found this review helpful

I would not recommend staying at this hotel. The day before our check-out, we noticed items missing from our room as did another family traveling with us. Items missing from my room were cash, an I-pod and a Germany soccer jersey purchased the day before.

When we spoke to the owner/manager, he was defensive and he gave conflicting stories. We asked for the police and when they arrived we heard from conflicting stories from the owner/manager.

Once the items were missing we did not expect to ever get them back, but we did expect to be lied to. All we wanted was an apology.

Stayed June 2006
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Additional Information about Hotel Classic Inn

Belfortstrasse 3, 69115 Heidelberg, Baden-Wurttemberg, Germany
Price range (per night):* INR5,336 - 9,115

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