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Hotel Classic Inn – reviews, photos

3.0 of 5
Belfortstrasse 3, 69115 Heidelberg, Baden-Wurttemberg, Germany
Hotel amenities
Hotel Classic Inn
Ranked #65 of 77 hotels in Heidelberg
3.0 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    1
    2
    6
    6
    7
Date Rating
Vienna, Austria
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“EUR 5 for WIFI and no reception at night”
1 of 5 stars Reviewed 3 November 2011
3
people found this review helpful

We decided on the fly to go to Heidelberg and could only get hotels listed via Google. We ruled out a couple of others due to price levels and another two because we knew we were arriving late and some would not have an open reception at the time of our arrival. This one had listed that 24h check-in was possible. To our surprise it turned out that the reception wasn't manned, we had to enter a code to get our key, but then we were left to ourselves with no possibility of buying parking tickets, and no place to leave the car legally, no access to internet for which we would have to pay EUR 5 anyway.

Our room faced the street but the curtains couldn't keep the grim light out. The room was cold and even after a night of heavy heating it was still uncomfortable. The heater in the bathroom was dusty and this is where our towels were hanged. The bed linen felt very worn and the interior and decoration in general was very daggy.

The selection of food at the breakfast was actually very good for such a small hotel, but the food wasn't fresh.

All in all, the room was not at all that cheap, taking the EUR 5 for a much needed internet connection and a parking fine into account.

  • Stayed October 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Antwerp, Belgium
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Bad Gesture”
2 of 5 stars Reviewed 14 November 2010
1
person found this review helpful

I just came back from Heildelberg, yesterday and with fresh memories, it is best to post a review. The hotel is cheap, well, with 59 Euro per nite, I would rather say it is value for money, specially when it is located very close to the Station and tourist office..only 5 min walk.
The rooms are very small and the TV did not work, then who needs a TV, although I good pretty sound sleep but breakfast was very very moderate. Beware of the internet, it did not work for me. It is 5 Euro per night (Wi-Fi). I dont knon why but I was not able to connect to hotel network, but I already paid 10 Euro for 2 nites, but the hotel refused to pay it back, as other guest were able to use it. This was really bad, I did not use the service still paid for it. I would think twice if I again go back to Heidelberg and stay in Classic Inn.

  • Stayed November 2010, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Erlangen, Deutschland
1 review
1 helpful vote 1 helpful vote
“no reception”
2 of 5 stars Reviewed 13 July 2010
1
person found this review helpful

simple cheap well located hotel, problem is reception is closed from 20.00 to 7.00 so I couldnt either check in or out.. if I hadn't had the booking number I wouldn't have made it into the hotel room :(

Stayed May 2010, travelled on business
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Washington DC
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“No cancellation confirmation after 4 emails”
1 of 5 stars Reviewed 23 June 2010
1
person found this review helpful

I booked the hotel without reading the reviews. Then, I read the poor reviews on this hotel and found a different one. The next day, I cancelled via email. It's been 4 emails and 1 week. I haven't heard from the hotel that they actually viewed my cancellation email and cancelled. I even had my German friend translate it to make sure they understand that I want a cancellation acknowledgement from them so I won't be charged. DO NOT book directly from this hotel. Go through a 3rd party if you must stay there. There are a plenty of other hotels like this one with better reviews.

Stayed June 2010, travelled with family
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Ask SkymomE about Hotel Classic Inn
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Tallahassee, Florida
1 review
2 helpful votes 2 helpful votes
“Hotel management has no integrity at all.”
1 of 5 stars Reviewed 30 May 2010
2
people found this review helpful

We told the hotel we would be arriving late. When my elderly parents and I got to the hotel we were locked out and no one answered our calls. We had to stay in another hotel and when I spoke with them the next day the desk associate told me it was there fault but he was told to charge us a no show fee anyway. Stay away from the Classic Inn!

  • Stayed May 2010, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Hotel Classic Inn

Belfortstrasse 3, 69115 Heidelberg, Baden-Wurttemberg, Germany
Price range (per night):* INR5,336 - 9,115

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