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Hotel Stadt Freiburg – reviews, photos

4.0 of 5
Breisacher Strasse 84b, 79110 Freiburg im Breisgau, Baden-Wurttemberg, Germany
Hotel amenities
Hotel Stadt Freiburg
3.5 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    5
    15
    9
    3
    4
Date Rating
Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
“The $12 Coffee”
2 of 5 stars Reviewed 15 October 2011
1
person found this review helpful

I stayed at Hotel Stadt Frieburg for 2 weeks while on business. I was overall very disappointed. The cleaning staff took advantage of the fact I was there for so long and did a suboptimal job at cleaning my room daily.

The staff do the wake-up calls and 3 of them were missed. Unfortunately, one of the wake-up calls that were missed was on my last day and I almost missed my train.

Worst part. When I checked in, it was not mentioned nor is it posted that breakfast is not included. Each early morning I would go to breakfast and ask for a cappuccino to go. THEY CHARGED ME FOR AN ENTIRE $12 BREAKFAST each time and didn't make adjustments to my bill.

Overall very unprofessional and poor customer service.

  • Stayed October 2011, travelled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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LONDON
Senior Contributor
23 reviews 23 reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
“EXCELLENT 4 STAR HOTEL !”
4 of 5 stars Reviewed 28 December 2010

Very clean, professionally managed 4 star hotel.

Front offices and other services staff arev very polite and forthcoming.

Highly recommended for the commercial traveler.

  • Stayed December 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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paris
Top Contributor
69 reviews 69 reviews
Reviews in 57 cities Reviews in 57 cities
58 helpful votes 58 helpful votes
“comfortable and functional, nothing more, poor location”
3 of 5 stars Reviewed 10 December 2010

The Stadt hotel is NOT in the center of Freiburg. You have to walk at least 20-25 minutes at steady pace through a non-descript neighborhood to get to the historic center. There is also a city bus that runs until about midnight. The hotel itself is modern, clean and functional, nothing more. The halls and rooms look like a high-quality university dormitory. My room had pre-Ikea Ikea-style furniture. The bed was comfortable enough, everything worked in the bathroom, and there's a hairdryer and safe. You won't suffer in anyway staying here, it's just not very charming, it's totally forgettable, and it's not convenient for tourism. There may be something in the neighborhood to explain why the hotel is where it is, but I didn't notice. The staff seemed perfectly pleasant, but I never needed anything from them. The breakfast spread is good, but nothing special for Germany.

  • Stayed December 2010, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Dubai, United Arab Emirates
Contributor
19 reviews 19 reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
“Not worth remembering”
3 of 5 stars Reviewed 14 August 2010

We didn't have a great experience at the hotel. Our children's bedroom smelled of dampness, the lady at the reception was least helpful - she hung up when we called to complain. There was a friendly gentleman who reassured us and promised to give us a new room the next day. We did get a new room but not before the same lady gave us an access card to a room which already had a guest!! Imagine our surprise when we opened the door to find the room was occupied.

This is a modern type, no frills hotel - I think for business travellers. expensive internet, not much of a breakfast, no air conditioning, small bathrooms and nothing special in it. They do have coffee/tea making facility in the room, but you got to pay 10 euros to use these! Definitely a 2 or 3 star hotel.

On the plus side, the other rooms we got were clean, there is a bus stop just outside the hotel to get to town and they have friendly staff in the restaurant.

  • Stayed August 2010, travelled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Westport, New Zealand
1 review
“Absolutley Pleased / Would Highly Recommend”
5 of 5 stars Reviewed 5 August 2010

My husband and I just spent 3 nights at the Stadt Hotel. It made a perfect place to stay in Freiburg. The staff were extremely friendly and very helpful. I understand they speak about 3 languages each. You are right next to the University and a short easy bus ride to the Old City if you don't want to drive.Freiburg is a great town to experience all that's good about Germany and by staying at the Stadt it put us in great frame of mind.Plus they put on a beautiful buffet breakfast which adds to putting you in an excellent mood for the day.

  • Stayed August 2010, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hotel Stadt Freiburg

  • Stadt Freiburg Hotel
Address: Breisacher Strasse 84b, 79110 Freiburg im Breisgau, Baden-Wurttemberg, Germany
Price range (per night):* INR8,726 - 12,061

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