The Quellenhof is in a great location, a hundred m from either the Caracalla Bad or Friederichsbad, about 300 m from the casino and 500 m from the concert hall.

While advertising 4 star quality, the hotel does not offer basic services such as a porter. This lack of service is magnified by the limitations of their elevator. The elevator runs from the front desk to the guest floors, but he desk is not at street level, which obliges guests to carry their bags up a flight of stairs. While I am able to carry my own luggage, many others are not, especially in a town that specializes in therapeutic baths.

Underground parking is available for a limited number of guests. If a guest arrives after the garage is full, he/she must locate a public garage. Fortunately, the public rates are more reasonable than the hotel rates.

The hotel was not able to support basic business services, such as transmitting a fax.

The attitude of the staff remained quite pleasant, while informing us that they could not help with parking, with bags, with faxes or resolve billing questions.

Beyond these issues, our stay was unremarkable.

Excellent hotel in a great location. Ample undergound parking, traditional German breakfast. Rate was reasonable for a four star hotel. Would stay there again.

Stayed for 3 nights in December to go to the Christmas market. Incredibly well located- 1 minute to the spas and 3 minutes to the shops and market. Nice staff, polite and helpful with booking taxis etc. Breakfast was very good indeed and included in most prices. Lots of variety and delicious cheese and bread etc.
Rooms was very large despite us getting a reduced rate and with a nice modern bathroom and sofa area.
However, I found the rooms really stuffy. It was a cold time of year and we wouldn't want the windows open but the double glazing on the doors meant that no air could get into the room and I found I had headaches most mornings.
Also, despite the fact we requested a double room with a double bed we were actually given twin beds pushed together which means that one person always falls down the crack- not great.
Only other problem was that for a 4 star hotel they could have given bigger, fluffier towels. The ones we had were more like hand towel size!
It is a good hotel and if you can get a cheap deal is very good value but it's more of a 3 1/2 star than a 4 and they really need to sort out things like double beds!

Good location in scenic Baden-Baden, but on a busy street and NOT air-conditioned like we thought. In the 2006 heat wave it was excruciating having to have the windows open at night due to the traffic noise. Quirky small buffet breakfast included. No spa, pool or any other amenities. Beautiful bathroom. Parking in the basement.