I will never stay hear again. we booked this hotel as it catered for a party of 5 and no other hotel did. We was expecting a large studio room for 5 people instead we was given the smallest hotel room I have ever seen , 2 people staying would have been a squeeze. Upon arrival after a grueling 11 hour journey we waited half hour to get to the reception desk only to be told our room was not ready for another 45mins. The rooms do not come with towels we had to rent these at 3.50 euros much to our disgust. The beds are solid foam mine had a huge lump in it which kept me awake all night. The pillows we were given were thin and missing half there fillings. We were given green blankets to sleep under not the nicest feeling. The heater in the tiny room was broken so we were sleeping with layers on. We discovered the coffee makers glass pot was broken on the second day in but have been too scared to report this due to the 250euro deposit on the room we were made to pay. Yesterday I tried to Hoover but the head fell off the end of the Hoover yet another thing they will prob try to pin on us.The shower head sprays water out of the side of it and you can't even hang it up you have to hold it. The three beds in the lounge were on top of each other and not fit for a human to sleep on.The reception staff are pleasant enough but does not make up for the hotel quality. Self catering has worked out as a false economy after all the extras and exspenses we paid out would have been worth paying for all dinner and breakfast somewhere nice.Personally I think a big company like crystal ski should not have there name attached to this hotel faulty towers would have made for a better week.....
